4575 Plainfield Avenue Northeast
Grand Rapids, MI 49525
Sales: 616-439-2241
Used Cars: 616-439-2283
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | Closed |
See all dealerships near Grand Rapids, MI that carry Kia
Showing the most recent reviews from Cars.com and DealerRater.
Buying a new vehicle can be (and often is) a stressful
Buying a new vehicle can be (and often is) a stressful and unpleasant experience. This was just the opposite. From the initial negotiation phase through the delivery and even the meeting with the finance guy, everything was top-notch. My salesman Zac, and Nate, the Sales Manager, made negotiations and delivery smooth and easy. Austin, "the finance guy," explained the packages he had to offer, but he wasn't pushy at all. Zac took the time to set up my Kia Connect app, and even though I was very familiar with the EV9 (having owned one before), he made sure that everything was in order, and he answered any questions that I had. Throughout the process, communication was outstanding. I live in Northwest Indiana, close to many Kia dealers in the Chicago metro area. Taking the time to shop at Fox Kia North in Grand Rapids turned out to be a very good decision.
Dealer Response
Thank you so much for your wonderful review! I'm thrilled to hear that your experience at Fox Kia North was stress-free and enjoyable. It's great to know that Zac and Nate made the negotiation and delivery process smooth, and that Austin provided clear and helpful information without being pushy. We appreciate your trust in us, especially traveling from Northwest Indiana, and we're glad you found it worth the trip. We look forward to assisting you again in the future! Sincerely, John Philips jphillips@foxmotors.com
Maximum rating = 5
They sold the car i was looking at called at 9 the guy I
They sold the car i was looking at called at 9 the guy I talked to was busy had to wait to go look at they called and told me someone sold it was on my to look at it
Dealer Response
Thank you for sharing your experience, Brian. I understand how disappointing it can be to miss out on a vehicle you were interested in at Fox Kia North. Our inventory can change quickly, and I appreciate your understanding in this matter. I encourage you to reach out to me directly so I can help you find a similar vehicle or answer any questions you may have. Thank you for your feedback, and we hope to assist you in the future. Sincerely, John Philips jphillips@foxmotors.com
Maximum rating = 5
Deceiving brought my car to have an oil change and they
Deceiving brought my car to have an oil change and they removed bolts and have an oil leak on left axel!
Dealer Response
Thank you for sharing your experience with us. I understand your concerns about the oil change and the leak you've mentioned. At Fox Kia North, we strive for high standards in our service, and I encourage you to reach out to us directly so we can address this issue promptly. Your feedback is valuable, and we want to ensure your satisfaction. Sincerely, John Philips jphillips@foxmotors.com
Maximum rating = 5
Fox Kia North is committed to providing our community with the best possible dealership experience. Whether you're ready to buy a new Kia, purchase a used vehicle, need expert-level vehicle service, or looking for manufacturer-grade parts in the Grand Rapids area, we have you covered. We created a dealer network that ensures you'll find your ideal vehicle and that you'll get the remarkable service you deserve. Our goal is to have the best facilities, best people, best inventory selection, and best service - all to ensure that you have the best experience, here at Fox Kia North.
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