44900 N Gratiot Ave
Clinton Township, MI 48036

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Sales: 586-203-3666

Used Cars: 586-203-3666

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Summit Place Kia East

Overall Rating:

4.8 (out of 5)

98% recommend this dealer

1956 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The dealership had plenty of vehicle's that we were

Reviewed by mwallaceFebruary 12, 2024

The dealership had plenty of vehicle's that we were interested in. Hunter Wallace did a great job in showing us several vehicles to choose from. He went over everything regarding the warranties with us. He then directed us to the finance department. Hunter then showed us everything on the car and how to work it. He is very friendly and knowledgeable about the cars. I would highly recommend him to other people looking to buy a Kia. The dealership was very clean, and everyone was very friendly.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Very rude and very disrespectful.

Reviewed by NotHappy01January 05, 2024

Very rude and very disrespectful. Very displeased with how things were handled. Would not recommend. This is a business of customer service and he clearly doesn't respect the customers.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

HORRIBLE Customer Service

Reviewed by Katie K from Sterling Heights, MINovember 18, 2023

We used this dealership to get our car serviced due to recalls. We took it in on a Monday and we’re told it would be taken care of in 1-2 days, depending on what they found based on their initial testing. They assured us they would reach out to give an update when they found out what the job would entail, but we heard nothing until Wednesday, when we called them and asked for an update. At that point, they said it the car would not be ready until Friday. On Saturday, we still had not heard anything and it seems impossible to get any answers from the service team! You guys need to get better customer service agents and you need to stop insisting you will give a call back when you never do. Thankful that we don’t ever normally have the need to bring our car for service to a Kia dealership, because we most certainly wouldn’t return to Summit Place Kia East.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Summit Place Kia East

Summit Place Kia East is Conveniently located at the corner of Hall Road and Gratiot Avenue. Our car lot is easy to reach from M-59 and I-194 Clinton Township Kia Dealership to buy or lease a new car. Visit Macomb County's No.1 Kia dealership to lease finance or buy a new Kia vehicle or used car SUV crossover minivan truck or sedan.

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