Route 6 Auto Mall KIA

Agreed to a 72 month loan to purchase a Telluride. In finance office they added 3 month to make it a 75 month loan hoping we didn’t notice. Be aware. This is probably a frequent occurrence.

The manual says thank you for selecting your new Kia vehicle. That they are a global car manufacturer focused on building high-quality vehicles with exceptional value, and Kia is dedicated to providing a customer service experience that exceeds expectations. This Kia dealership does not stand behind the customer service experience at all. Poor customer service, communication, after sell made you may be feeling alone. Do not recommend and Dartmouth location same owner. Note: Had the best sales experience however once the purchase is made it may be a different scenario soon. During the purchase there's a check off list that my sales rep made me sign off in advance I didn't have the vehicle in my position to compare I just stated yes okay to everything, and then they offer you your 10K maintenance free if you're willing to put a five-star review on Google for them. A push for a speedy review will not inform people on the dealerships integrity.

“One dime down any credit” is a complete lie. The guy that helped us seemed super helpful at first. We told him our car wrecked, we needed a new one, but didn’t have any money down. The guy told us the “one dime down any credit” isn’t actually true, and that we were basically stupid for listening to what the ad said. We told him over and over that we didn’t have any money down, and then he tried to put us in this car with a $1500 down payment and tried to rush us into agreeing. When we said we had changed out minds and we didn’t like the deal, he was unbelievably upset and unprofessional. Said we wasted his time and he “deserved an explanation”. Told us we’d never be able to make a deal anywhere else so we should go with his. NEVER GO HERE.