Wagner Kia of Shrewsbury in Shrewsbury including address, phone, dealer reviews, directions, a map, inventory and more

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730 Boston Turnpike
Shrewsbury, MA 01545

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Sales: 877-517-8741

Used Cars: 866-581-8001

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 7:30am – 2:00pm

Reviews of Wagner Kia of Shrewsbury

Overall Rating:

4.3 (out of 5)

81% recommend this dealer

36 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent Leasing Experience

Reviewed by JT from Worcester, MAApril 27, 2021

I had emailed a different Kia dealership inquiring on a Sportage lease and it was like pulling teeth. Within an hour of emailing Wagner, they had made a deal I accepted. I went in the next day and was helped by Yvonne. Although new, she was incredibly personable, super helpful and there was zero pressure. The quoted estimate is exactly what I ended up leasing for. No bait and switch, no excuses. The finance dept wasn't pleasant, but when is it ever, really? Dealerships should really stop linking their pay with sales of unecessary add-ons that cause friction and sour the experience. Other than that, I'd absolutely recommend Wagner to anyone looking for an easy buying/leasing experience.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Looking for a car

Reviewed by Gabriella Silva from Westborough MAApril 17, 2021

This company is a peace of xxxx. Don’t go there if you don’t want your hops going bc they will give u a good estimate and then say oh we need more money like xxx. They get peoples hops and then trashes it. So plz take my advice and don’t go there. Don’t give money to a company that does this to their customers. I hope this helps.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Gabriella, We are sorry that the bank did not approve your limited credit on the New Kia. We recommended you a pre-owned and low budget used car that would be best for a first time buyer. Your dad agreed with us. We would love to have you be approved and to sell you a car. I would love to make this work, please call me directly. Joe Chang: 508-581-5723

Overall Facilities N/A

Customer Service N/A

Buying Process 1

Quality of Repair 1

Maximum rating = 5

4.0 (out of 5)

responded and then manager responded did not follo

Reviewed by david carroll from west warwickJune 05, 2020

did not follow up changed mind not worth the extra cost replacing car for some new features dealer did reach out to me though. not much else to say because I did not follow up.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Wagner Kia of Shrewsbury

At Shrewsbury's Wagner Kia of Shrewsbury you'll get a great vehicle at a great price with the experience and dedication of our team behind you throughout the purchasing process and the duration of your ownership of your Kia automobile. Our service to you does not end at the sale. Call us anytime with questions. Our entire team at Wagner Kia of Shrewsbury is here to help. If you're looking to purchase from a dealership dedicated to its customers come by Shrewsbury's Wagner Kia of Shrewsbury and experience our service for yourself!

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