Commonwealth Kia in Lawrence including address, phone, dealer reviews, directions, a map, inventory and more

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2 Commonwealth Dr
Lawrence, MA 01841

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Hours Toggle

Sales Department

Sun 12:00pm – 4:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Commonwealth Kia

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

76 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

WORST CAR BUYING EXPERIENCE EVER!

Reviewed by Sam Ficalora from Hanover, MADecember 21, 2020

I sent in an inquiry for a telluride I found on their website listed for $42K. Michelle Godin responded. She went on to tell me that to lease this car would be $6100 down and $700/month!!! As could imagine i was blown away by this ridiculous offer. After going back and forth for awhile Michelle informed me that the website prices are not accurate, that the car has been marked up over $7k and was now $50k due to supply and demand...I completely understand supply and demand...but when your website says one price and ALLOWS YOU TO WORK OUT A DEAL ELECTRONICALLY...you might want to lead with "hey the car cost a lot more than our website says...sorry". She then became condescending and rude "Ive tried to explain the reasoning..." Michelle said "our dealership is ONLY charging $7k over the MSRP and that doesnt include doc fees etc" I have been shopping for a telluride for weeks, i have contacted 6 different dealers and no one else is marking up tellurides more than $4k. I received an email from Lamar Mclaughlin (Director of Business Development) stating that the Disclaimer on the website explains the discrepancy in price. Please see disclaimer below: Lease this 2021 Kia Telluride EX (Model #: J4442) . With $2,995.00 down at $474 for 36 months with approved credit . A $0.00 security deposit is required. Due at signing payment of $4,119.27 includes first month's payment. Lessee responsible for maintenance, repairs, excessive wear and tear, and excess mileage over 12,000 miles/year at the rate of $$0.20/mile. Early lease termination fee may apply. All tax, title, government fees, bank fees, vehicle registration fees, and $483 dealer doc fee are additional. Total monthly payments are $17,073.72 . Option to purchase vehicle at lease end is $26,205.60. Total capital cost of $40,448.00. Financing available through KIA Lease National with some states excluded. Offers cannot be combined with any other advertised offer. See dealer for complete details. Lease and loan quoting is a dynamic process so payments and terms are subject to change prior to contract execution by all parties. The payment quote above assumes that these taxes and fees will be paid at the time of sale by the customer in addition to the down payment amount stated. If these taxes and fees are not paid by customer at the time of sale, the quoted payment will be higher since these amounts will be included in the amount financed. Residential restrictions may apply. In stock units only. Dealer installed accessories are extra. Offer Expires: 01/04/2021 This disclaimer contains all the numbers of the deal i worked out, there is a single sentence in there "See dealer for complete details" which allows them to completely alter the deal...What they are doing is so shady and is false advertising. I would not and will not ever buy a car from any dealership associated with Commonwealth Motors. AWFUL CUSTOMER SERVICE AND OUTRAGOUS PRICES. "Shop us last, you'll love us"...yea i dont think so, never had a worse car buying experience in my life. SHAME ON ALL OF YOU!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Auto body

Reviewed by Hbd from Londonderry NHAugust 26, 2020

When I went to service to have oil change and tires rotated I showed the girl a little mark on my front drivers door , she said we don’t do that and you have to go to auto body for an estimate.. I have had stuff rubbed off before at service so I was surprised but After I had my oil change I went to auto body and Gary came out and took my car and was back in two minutes with the mark gone off my car. Thank you Gary. Very nice at auto body shop!!!!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great Service experience with nice professionals

Reviewed by Tim Dewart from Beverly MAJune 28, 2020

Very good mechanic diagnosed the problem my Kia Soul 2020 Turbo was having and quickly fixed it. Social distancing was in place. The receiving staff was efficient and courteous.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Commonwealth Kia

Commonwealth Motors in Lawrence MA treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options.

Ready to buy? Get a price quote before visiting the dealership.

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