Quirk Kia Braintree

I gave this dealership a 5 star rating for their dedication to working with us to give us exactly what we were looking for in a car and payment plan. Everything was done smoothly with professionalism and concern for our time and satisfaction. We worked with Carter who was knowledgeable, friendly and detailed. And the dealership manager worked with Carter to help get us to where we wanted to be prioritizing our satisfaction as customers over anything else. Very happy with the experience.

I rated this dealership five stars because of the above and beyond service that I received from Shaq Wilson He was in constant contact with the bank during the application process. I got a denial. I was heartbroken. I didn’t accept any calls from anyone and then he called my phone from another employee’s phone and told me that I was approved. His exact words were I was not going to stop until I got you financed Not only was he a salesman that day he was an advocate. He spoke for an ordinary person like myself that’s trying to make ends meeting in this world, and here was a person that I knew nothing about that was willing to speak on my behalf and put his own credibility on the line. My payments will be paid every month on time! As far as the dealership itself, I had issues with the service department. I didn’t even know that my plug-in came with its own plug-in device. I did not know where to charge it.

Chris, Garry and Jerry excellent people. Knowledgeable, friendly. Michael was on vacation but I remember him from a previous leasing my Also excellent.