Quirk Kia Braintree

I rated this dealership five stars because of the above and beyond service that I received from Shaq Wilson He was in constant contact with the bank during the application process. I got a denial. I was heartbroken. I didn’t accept any calls from anyone and then he called my phone from another employee’s phone and told me that I was approved. His exact words were I was not going to stop until I got you financed Not only was he a salesman that day he was an advocate. He spoke for an ordinary person like myself that’s trying to make ends meeting in this world, and here was a person that I knew nothing about that was willing to speak on my behalf and put his own credibility on the line. My payments will be paid every month on time! As far as the dealership itself, I had issues with the service department. I didn’t even know that my plug-in came with its own plug-in device. I did not know where to charge it.

Chris, Garry and Jerry excellent people. Knowledgeable, friendly. Michael was on vacation but I remember him from a previous leasing my Also excellent.

I brought me car in for simple tire work. When I drove away my car was pulling hard to the left. I brought it back immediatly only to have their service manager Josh tell me I would have to pay for an allignment. My allignment was fine before they touched it. He lied over and over straight to my face and did not attempt to unserstand the underlying problem. I drove him back to the dealership and told him to get out of my car. He called me a clown and he banned me from coming back. They won't even honor a safty recall now. Stay far away.