Buchanan Kia in Westminster including address, phone, dealer reviews, directions, a map, inventory and more

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119 Railroad Ave
Westminster, MD 21157

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Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 3:00pm

Reviews of Buchanan Kia

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.4 (out of 5)

25 out of 29 people said they would recommend this dealer

2 (out of 5)

Salesmanship is AWFUL!

Reviewed by DriveguyWest in Westminster, MDApril 26, 2021

I have purchases from here previously. Experienced was blah. I sat there forever waiting for financing to get their crap done. The GM walked past me numerous times - didn't say beans. Not HI. Thanks for stopping in. Purchasing from us. Nothing. Now I'm looking used again and they have a couple cars I'm interested in. Maybe I should sell it to myself, because they certainly can't sell! No return calls. A random text asking when can I come in. When I gave a day and time, TWICE the salesman said "sorry, that won't work, a manager won't be available to value your trade at that time". Seriously?! I went to Koons and made my purchase. In and out in an hour. Not sure how they sell anything at Buchanan!?!?! On another note service dept has been great in my experience.....

Customer Service 2

Buying Process 2

Quality of Repair 4

Overall Facilities 2

Maximum rating = 5

5 (out of 5)

Love this dealership!

Reviewed by Krista S. in Fairfield, PaApril 01, 2021

Everyone at Buchanan Kia is friendly, professional and knowledgeable. Their service department is outstanding. They treat you with respect. You feel like one of the family.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Michelle D. Would recommend purchasing a new car h

Reviewed by Michelle Dobbins in Westminster, MdSeptember 05, 2017

Mile was awesome and went the extra distance, stayed late, got me exactly what I wanted! Thank you Buchanan team!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 4

Maximum rating = 5

About Buchanan Kia

Buchanan Kia is home of the Low Price Guarantee and the Total Ownership Protection Plan! At Buchanan Kia we do not forget about our customers after they purchase. Our standards for customer service far outweigh that of our competitors. We Promise the lowest price or we'll pay you $1000, Guaranteed!

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