Koons Kia Owings Mills in Owings Mills including address, phone, dealer reviews, directions, a map, inventory and more

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9610 Reisterstown Rd
Owings Mills, MD 21117

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Sales: 443-898-9751

Used Cars: 443-213-0519

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Koons Kia Owings Mills

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

162 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

On 7/11/22 I had my first official service on my 2022 Kia

Reviewed by chantelfrancinaJuly 15, 2022

On 7/11/22 I had my first official service on my 2022 Kia Soul! My service rep Jeremy was AMAZING!! This is my 3rd experience with Koons Kia of Owings Mills and from my intial pruchase through the last two visits, everyone has been super nice, professional, and the location is spotless!! I was given star treatment and my car was serviced impeccably!! I recommend that anyone purchase their vehicle and maintain routine service maintenance from Koons Kia of Owings Mills!!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We're thrilled to hear that your visit with Koons Kia of Owings Mills went off without a hitch! We will happily let Jeremy know that you appreciated all of his help and we look forward to seeing you again down the road. Drive safely!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

10K added to msrp? DO NOT SHOP HERE!

Reviewed by BUYING ELSEWHERE from LUMBERTON NJJuly 13, 2022

Any dealership that chooses to rob potential customers by adding 10K to an MSRP should go out of business once the supply chain settles. Stopped in to check out a Telluride and was told it had a dealer markup of 10K!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

This review is concerning to receive. We strive to deliver a seamless and straightforward purchase experience for our guests, and it is never our intention to take advantage of them. I would appreciate the chance to speak with you directly to see what more I can do to address this feedback. If you are willing to discuss this further, please feel free to reach out. Best, Ron Howard - General Manager - 443-471-2750

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

The entire experience was super easy.

Reviewed by cynthianeilsonJuly 11, 2022

The entire experience was super easy. Everyone I encountered was friendly, knowledgeable and professional. Peter was great and this was one of the easiest car buying experiences, ever!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Cynthia, your review is everything we hope to see! We're thrilled Peter and the rest of the team welcomed you with professional assistance that shaped an exceptional purchase experience. From everyone at Koons Kia of Owings Mills, enjoy your new ride!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Koons Kia Owings Mills

Koons brings the experience of buying a new or used car right to your front door with in-home delivery! Tailor your shopping experience the way YOU want it. Shop, apply for financing and even upload documents from the comfort of your home. You can request a virtual walk-around or schedule an appointment to take a look at the vehicle in person. Buy your next car your way at Koons!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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