Laurel Kia in Laurel including address, phone, dealer reviews, directions, a map, inventory and more

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14921 Baltimore Ave
Laurel, MD 20707

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Sales: 301-358-5036

Used Cars: 301-358-5032

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Laurel Kia

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.5 (out of 5)

72 out of 82 people said they would recommend this dealer

1 (out of 5)

Pierce York is TOXIC

Reviewed by Susan Duckworth in Stanardsville, VaMay 05, 2021

This salesman was horrible- had no interest in his stock- his customer service- or being even cordial. Do not even bother browsing at this dealership! Without my Husbands direction on specs for the truck we wanted- he couldn’t tell us anything about the vehicle without his cellphone as a reference.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

very dishonest dealership

Reviewed by jubril in Capitol heights mdNovember 06, 2019

You want to avoid this dealership. Very dishonest. They practice “bait and switch” . They called me on 11/4/2019 agreeing to the price I offered on a used former rental car they had for sale. They kept asking me to come down to test drive the car, to which I responded that I was not interested in just coming to test drive a car, there was no point in coming down if the price exceeded my budget. Around 1:45pm I got a text saying they agreed to me offer and I can come down to pick the vehicle. I came down (11/5/2019), test rode the vehicle and asked the sales person (brian) to write up the invoice. It was then the drama started. They had problems with me paying 60 percent in cash and financing 40 percent via my bank USAA (I already had approval). Brian was now saying the price was $6,000 more and I could finance that $6000 with them. It’s a very dishonest dealership. I work as a real estate agent and trust is everything. If you want to travel far to this dealership before you come , make sure they send you an invoice so everything is written down

Customer Service N/A

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Best car buying experience I’ve had

Reviewed by Jen W in Columbia, MDAugust 14, 2018

We met Sean Prather at 4:45 on a 100 degree Saturday evening. After a horrible afternoon of test driving cars at 4 other dealers, we stopped at Laurel Kia on our way home. Sean stayed late to show me a car, which I loved. I had second thoughts over the weekend and I went back at 5pm tonight. He let me sit in 5 cars, stood outside with me in a hailstorm, and helped me decide what would best fit my needs. I am very happy with the entire experience and highly recommend Laurel Kia and Sean Prather. The finance professional was also super helpful. The dealership is no-frills. But they have complimentary beverages and it’s very clean and upbeat. If I wanted a manicure I would go to a nail shop. I wanted a car, and I got one today! Thanks!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 4

Maximum rating = 5

About Laurel Kia

At Laurel Kia, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Laurel Kia in Laurel Maryland is one of the premier Kia dealers of new Kia & Used Kia vehicles in Baltimore, Washington, Silver Spring, Rockville, Laurel. We carry the most complete selection of new Kia & Used Maryland Kia available vehicles. At Laurel Kia in Laurel Maryland, we are your one stop shop for all your Kia needs. At Laurel Kia, customer service is our number one priority.

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