Rowe Auburn in Auburn including address, phone, dealer reviews, directions, a map, inventory and more

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699 Center St
Auburn, ME 04210

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Rowe Auburn

Overall Rating:

4 (out of 5)

96% recommend this dealer

730 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

ZERO review horrid service.

Reviewed by mconlogueFebruary 16, 2023

ZERO review horrid service. called to ask for a service appt and price match for a mailed FORD dealer promotion, from another local dealer. no go.. (RUDE NO Go) the dealer, in my opinion, does not have an honest service department. i will do my best to never go there again. Ford corporate, are you paying attention? you have a problem, and you need to fix it soon

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hello MCONLOGUE - Thank you for bringing this issue to our attention. I don't know who you spoke with at the dealership, but we do accept all competitor coupons. I know you did not speak with Megan Webber because she is a dedicated VW service adviser here at the dealership. We have a greoup of appointment coordinators that manage all of the incoming service calls and we have a new person in training that is catching the overflow calls. She may not have been aware that we accept all competitior coupons, so we are sorry for the confusion. Please feel free to give us a call at 207-784-2321 or 800-339-7693 if you would like to schedule an appointment.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

this is a ZERO review from my experience, this is a

Reviewed by mconlogueAugust 12, 2022

this is a ZERO review from my experience, this is a very poor service dealership. i have had multiple issues with the sunroof on my 2015 F150, all under warranty. after the last visit, I was told that it was a defect in the design, and that they would no longer cover this. HUH?? to make things worse, they broke the tracks that hold the sunroof in when they were putting it back together. oops, so sorry, its only a grand to replace them. HUH?? because of the lack of dealers in Lewiston ME i am limited as to where to take this F150 Lariat. The truck is there now, and the service advisor is arrogant, condescending and rude. so glad i bought a 100k warranty /5 years that expired at the 5 years not the 83k that is on the truck. 400 bucks for a throttle body, of course its not in stock, why would it be? this dealership sucks no FORD EVER AGAIN. Rowe, pay attention, your service SUCKS

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The people at Rowe Auburn were extremely accommodating

Reviewed by Meghan KJune 20, 2022

The people at Rowe Auburn were extremely accommodating and personable. As a first time car buyer Korey made it so easy and not stressful at all. He was great to work with.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Rowe Auburn

Auburn Motor Sales now doing business as Rowe Auburn has been serving central and southern Maine with top quality new and pre-owned vehicles since 1922. Rowe Auburn features New and Certified Pre-Owned (CPO) vehicles as well as a vast selection of quality pre-owned vehicles of most makes and models and a great selection of wholesale to the public vehicles.

We service all make and model vehicles in our Main Service Center as well as our Quick Lane Tire & Auto Center. While in service you can relax in either of our two customer lounges with Satellite TV free Wi-Fi snacks coffee and water or take advantage of our free shuttle service.

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