1111 E. Bert Kouns, Industrial Loop
Shreveport, LA 71115

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Sales: 318-798-7350

Used Cars: 318-798-7350

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:30am – 4:00pm

Reviews of Orr Kia Shreveport

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Tried to sell me a car that was ," certified " with a 140

Reviewed by GtoirJanuary 06, 2026

Tried to sell me a car that was ," certified " with a 140 point inspection and had an oil leak and the check engine light was on.The used car sales manager got defensive when I pointed it out. He said he didn't approve repairs ,that the service manager was the one that approved them. No,when a used car comes in, a repair order is made ,what is known as a UCI in the automotive business. A quote is then created and an estimate for repairs is generated, then the service advisors presents this quote to the USED CAR MANAGER for approval of repairs,IF the repairs exceeds how much money they're willing to spend it then goes to AUCTION. Either the tech is Lousy and missed the oil leak and check engine light on Or the used car manager knew of the issues before he put the car on the lot. Sales person couldn't tell me what the extra fees they charge were for. I decided to go somewhere else and not waste my time.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

A great day inside was nice and relaxing people nice .

Reviewed by H,azel Ruffin from Keithville January 30, 2025

A great day inside was nice and relaxing people nice .Love the way they do there thing.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hazel, thank you for choosing us! We'll see you next time. Safe travels! - The Orr Kia Shreveport Team

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Jessica is awesome best sales person ever to sell cars

Reviewed by Lisa Sanchez October 17, 2024

Jessica is awesome best sales person ever to sell cars for Kia!! Thanks for everything

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We're so glad to hear it, Lisa! Thank you for coming to Orr Kia Shreveport!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Orr Kia Shreveport

As a premier Louisiana Kia dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Orr Kia of Shreveport online and offline customers enjoy vehicle specials every day. We offer Kia service & parts, an online inventory, and outstanding financing options! Check out our new specials and pre-owned specials for additional savings on your next vehicle.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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