5327 Preston Highway
Louisville, KY 40213

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Sales: 888-862-4478

Used Cars: 888-860-9859

Hours Toggle

Sales Department

Sun 1:00pm – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of The Kia Store Preston

Overall Rating:

4.9 (out of 5)

89% recommend this dealer

184 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

BOUGHT A TRUCK THERE IN JAN 2025 - NOTICED ITS BEEN

Reviewed by kashcraft84October 01, 2025

BOUGHT A TRUCK THERE IN JAN 2025 - NOTICED ITS BEEN RUNNING FUNNY THE PAST FEW MONTHS, SO I FINALLY HOOKED MY SCANNER UP TO IT, ITS THROWING CODES FOR A BAD TRANSMISSION. ( SEPT 2025 ) I HAVENT EVEN PUT 2000K MILES ON IT SINCE I WORK REMOTE. BEEN TRYING TO GET AHOLD OF THE MANAGER SHANNON SHELTON AND HE KEEPS DODGING PHONE CALLS. LOOKED AT MY PAPERWORK, THEY DONT EVEN DO A FULL WORK UP ON THESE VEHICLES BEFORE THEY SELL THEM. ONLY A CARFAX , WIPERS, ROTATE/BALANCE REFUSED CABIN AND AIR FILTER CHANGE NOTED THEM AS DIRTY. THATS IT!!!!!!! NOW I HAVE TO PUT IT IN THE SHOP TO HAVE THE TRANSMISSION FIXED. MAKE SURE IF YOU BUY FROM HERE YOU TAKE IT TO A SHOP FIRST OR BRING YOUR OWN SCANNER AND CHECK FOR BAD CODES.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I purchased a new K4 earlier in June from Kia Preston

Reviewed by Anthony K.June 24, 2025

I purchased a new K4 earlier in June from Kia Preston Highway and the overall experience was fantastic. I spent a couple of hours a week prior seeing and test-driving multiple models to familiarize myself with what Kia had to offer. Morgan patiently walked me through each model and answered all my questions. She was not pushy; she did not try to steer me in any direction. She let me figure out for myself what I ultimately wanted without resorting to any high-pressure sales tactics. When I made my decision and submitted a credit application, Alex got back with me quickly and made the arrangements for me to come in the next morning to sign all the paperwork. The process went smoothly; everybody was friendly and helpful. The finance department even worked to get me the best interest rate possible. I love the car and can honestly say that this was the best car-buying experience I have ever had. If you are interested in buying a Kia (and you really should), Kia Preston Highway will take very good care of you. Especially if you work with Alex and/or Morgan. I cannot recommend this dealership enough.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

My name is Orquidea the experiencia in the store Kia is

Reviewed by Orquidea from Louisville, kyMay 07, 2025

My name is Orquidea the experiencia in the store Kia is Excelente,the service for the People store Joe, Admet and finanze is excelente.Thanks so much for my help.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About The Kia Store Preston

From the stylish Kia Optima to the hip and cool Kia Soul or the rugged yet fuel efficient Kia Sorento we've got the vehicle for you.

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