3134 S 9th St
Council Bluffs, IA 51501

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Edwards Kia

Overall Rating:

4.2 (out of 5)

93% recommend this dealer

334 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

My elderly parents went to Edwards Kia looking for a

Reviewed by bucs5556September 30, 2025

My elderly parents went to Edwards Kia looking for a newer used reliable vehicle. What they got was multiple sales people pressuring them and confusing them. My parents bought a Santa Fe for $28000 and it is only worth $16000. This is wrong. My parents went back and also called and they would not do anything about it. I would like to talk with the President or owner of Edwards KIA. Beware of this place.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Yes, I bought a car from Kia.

Reviewed by Corrina teague from council bluffs Iowa 51501September 15, 2025

Yes, I bought a car from Kia. Love it. It’s very nice The gentleman that sold us a car very nice very helpful. The only bad thing I have to say is I drove it three weeks and the battery went out and they would not replace it now come on now that battery cost $500 replace that’s not very good customer service I think that’s bad customer service

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Lara went above and beyond, absolutely amazing service .

Reviewed by Gaylene Jones from Lawrence Kansas August 09, 2025

Lara went above and beyond, absolutely amazing service . So much improved all around from 2021 when I purchased my vehicle. Everyone truly cared about the customer. I drove three and a half hours to go to that Kia dealer

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you so much for the kind words

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Edwards Kia

Edwards Kia in Council Bluffs, IA, also serving Lincoln, NE and Omaha, NE is proud to be an automotive dealer leader in the area. Since opening our doors, Edwards Kia has kept a firm commitment to our customers. As part of the Edwards Auto Group, we offer a wide selection of new and pre-owned cars, trucks, and SUVs and hope to make the car buying process as hassle-free and quick as possible. If you are in the market to purchase a new Kia or pre-owned car, truck, or SUV and would like financing options, we provide assistance to help you find the best financing options to fit your needs! Whether you have poor credit, no credit, or are a first-time car buyer, you can trust that Edwards Kia will get you into the vehicle you choose with the professionalism and attention to your needs that has helped our success at Edwards Auto Group. Edwards Kia has experienced and reliable Service and Parts departments that are open late and extra hours to help fit our customers’ busy schedules, and as always, Edwards Kia offers competitive pricing for your automotive maintenance needs. At Edwards Kia, and the entire Edwards Auto Group, customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 319-2558 if you have any questions or comments.

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