6732 W Hometown Blvd
Muncie, IN 47304

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Sales: 866-350-0878

Used Cars: 888-413-4871

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Kia of Muncie

Overall Rating:

4.1 (out of 5)

86% recommend this dealer

124 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Should be a zero!

Reviewed by Cleverly lockhartNovember 19, 2023

Should be a zero! I only went to the dealership on 11/18/2023 Saturday around 2:30 pm. What a waisted trip, no one would come out and wait on me. After 20 to 30 minutes I left. There were no customers on the lot, a salesman sitting at his desk not helping any one. It is a long drive from Logansport Indiana to Muncie. Will never go back again. Maybe the dealership needs salesmen.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Cleverly, We sincerely apologize for your experience. We were short handed Saturday and dropped the ball. It's our goal to greet everyone quickly. My apologizes, Chris Hutton General Manager

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great out of state experience!

Reviewed by Karen Roeder from Waleska, Ga. October 22, 2023

We live 7 hours away and didn’t want to make the drive, but knew we wanted this car. To our surprise, this was an easy seamless buying experience! All done by phone and docusign! Jordan was great! Love my car! Thanks Kia of Muncie, and especially Jordan and Kyle for a great experience! We will definitely recommend.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Love my Kia Soul

Reviewed by Traci from Portland Indiana August 20, 2023

Good service. Attentive to customer. Prompt paper work. I recommend this dealership to anyone wanting to purchase a vehicle. I had a good experience at Muncie Kia

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for the kind words and so happy to know you love your Kia Soul!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Kia of Muncie

If you haven't been to the NEW Kia of Muncie yet then let our friendly staff show you what we are all about. They will walk you through our facilities and show you what Kia can do.

The NEW Kia of Muncie is a multi-faceted dealership. We have a lot of options for you when you come to us. Of course we can get you into an exciting new Kia. We love helping our customers realize their full automotive potential with the power of the Kia brand. If you are looking for something used then we can help you out there too with an extensive used inventory comprised of quality vehicles. We can also take care of any service that your Kia may need.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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