Southlake Kia

Kia New Car Dealership in Merrillville, IN

4191 E Lincoln Hwy
Merrillville, IN 46410

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Sales: 219-219-6639

Used Cars: 219-947-1500

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm
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Reviews of Southlake Kia

Overall Rating:

4.5 (out of 5)

94% recommend this dealer

430 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Awesome place to do business.

Reviewed by Wolf NorrisOctober 11, 2025

Awesome place to do business. No B.S. no games, just great people doing a great job. I've been buying vehicles for over 45 years and Southlake was the best car buying experience I've ever had!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Wow, thank you for the amazing feedback! We’re honored to hear this was your best car-buying experience in over 45 years. We truly appreciate your trust and kind words!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Do not go here they LIE LIE LIE, promised 10 free oil

Reviewed by Dave from Crown Point Indiana October 02, 2025

Do not go here they LIE LIE LIE, promised 10 free oil changed 2 tire rotations and 2 free details when brought are 4th sorento from this place will def be are last avoid this place like the plaque terrible service department are rude and dishonest

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

The staff is friendly.

Reviewed by tim46366September 16, 2025

The staff is friendly. The warranties on the Kia’s are terrific. The prices on the vehicles are reasonable.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for the great feedback! We’re glad you enjoyed our friendly staff, terrific Kia warranties, and reasonable pricing. We appreciate you choosing us!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Southlake Kia

We’ve been at our location in Merrillville, IN, since 1998. As one of the first Kia dealers in the state, we’re proud to serve surrounding cities such as Valparaiso, Hobart, Crown Point, Schererville, Gary, and Hammond, IN. Our Kia dealership also serves residents in Northwest Indiana, as well as customers in Lake County, Porter County, and LaPorte County.

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Want more details on Kia vehicles?

Kia

Carnival, Carnival Hybrid, EV9, K4, K5, Niro, Seltos, Sorento, Sorento Hybrid, Soul, Sportage, Sportage Hybrid, Telluride
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