Ray Skillman Southside Kia

I don’t generally write reviews but I feel this should be known for future customers. I went to the dealership looking for something to drive due to some financial issues. I was met by GT and Jason. (I don’t recommend)! After spending hours there I thought I was going to be good with what I got. That’s was not the case…First many things needed to be done before I took it home. That was the first red flag. I had to fight to get the things done that they agreed to fix. This was the first time I asked for my down payment back and they keep the car. That didn’t happen. When things were fixed I picked the vehicle I didn’t not have it for a hour and it wouldn’t start. I had to have it towed back to the dealership costing $100. To get even better news that the engine needed to be replaced. Once again I asked for my money back and was met with the sales manager Chris Swisher who had the worst customer service I have ever experienced. Again no money back, I will say the only bright spot of this mess was the engine was replaced at no cost. Since then I have had to pay to have the windows fixed and now the suspension needs to be replaced. The only person that has been the best in this situation has been the service consultant Adam Rippy. He is amazing! So I don’t recommend this dealership unless you want to be taken advantage of in a bad situation that has just gotten worse. I also do not recommend working with Chris Swisher, Jason or GT because they will not care what they sell to you. This has been one of the worst experiences I have had and I really don’t want anyone else to go through this. Beware of this dealership!!

Best service department I have ever had business with. I will defiantly buy my next vehicle from them because the service received and the quality of the vehicle. Delt with a Kia dealership on the north side of Indianapolis and it was the worst I have ever experienced of any vehicle I have owned.

Bought a car haven’t had it a year and it needs a new engine. The GM wanted me to pay $ down for a different car and my payment would go up over 150$ a month. This is ridiculous that they don’t stand behind their cars and do right by the customer. I was told by the salesman that this was a great car and had no issues or problems. That is clearly not the case. Mr. Skillman do you know how your business is being ran and the xx your salesmen are telling customers to get cars sold? Shame on you for not making this right! The first page of your website you talk so highly of your business and clearly that is not how you treat your buyers. A car needing a new engine less than a year from purchase is crazy and you did nothing.