1111 Napleton Way
Urbana, IL 61802
Sales: 217-582-4179
Used Cars: 217-582-4178
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 7:30am – 3:00pm |
See all dealerships near Urbana, IL that carry Toyota, Hyundai, Genesis, Kia, Volkswagen, Mazda, Mitsubishi
Overall Rating:
4.6 (out of 5)
96% recommend this dealer
3378 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Took my Kia into service for a heating problem.
Took my Kia into service for a heating problem. Car was diagnosed with a camera, was informed blower motor was damaged from a rodent and would have to be replaced at a cost of over 750.00. Took it to a local mechanic where he removed the blower, no damage to the blower. Mechanic removed the debris the mouse had brought in there for a cost of $50.00. Heat is working again with no problem. Clip joint!
Maximum rating = 5
Drove two hours to look at a used jeep, while still
Drove two hours to look at a used jeep, while still looking over the jeep another salesman came and drove it off the lot stating that he had a husband's wife that wanted to see it and that he would be back when asked how long no time was stated.
Dealer Response
Hi Allen, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (217) 367-1222 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.
Maximum rating = 5
GREAT, FRIENDLY FAST.
GREAT, FRIENDLY FAST. SERVICE WITH A SMILE. THEY WORK HARD TO GET YOU INTO A VEHICLE. STEVE JOHNSON THE SALES MANAGER , DEONTRE MELTON, AND DIONTE ROBINSON ARE EXCEPTIONAL SALES STAFF MEMBERS. I RECOMMEND ASKING FOR ONE OF THEM IF YOU PLAN ON VISITING THE KIA AUTO PARK DEALERSHIP ANY TIME SOON!! THE SALES TEAM HAS A HOST OF PROFESSIONAL SALESMEN AND SALES WOMEN READY TO GET YOU DRIVING TODAY!!!
Maximum rating = 5
EDWARD F. (ED) NAPLETON IS A THIRD-GENERATION AUTO DEALER. AT JUST 23 YEARS OF AGE ED BECAME THE YOUNGEST CAR DEALER IN THE UNITED STATES WHEN HE WAS AWARDED A PONTIAC DEALERSHIP IN BLUE ISLAND ILLINOIS. TODAY FOUR OF ED'S FIVE CHILDREN HAVE PROUDLY JOINED HIM IN PURSUING THE FAMILY BUSINESS AND HAVE A HAND IN THE COMPANY'S DAY-TO-DAY OPERATIONS. THE ED NAPLETON AUTOMOTIVE GROUP EMPLOYS OVER 1500 EMPLOYEES AND PROUDLY CONTRIBUTES TO THE COMMUNITIES THEY SERVE.
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