4085 East Main Street
Saint Charles, IL 60174

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Sales: 331-771-4700

Used Cars: 331-771-4700

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun 8:00am – 4:00pm
Mon 6:00am – 7:00pm
Tue 6:00am – 7:00pm
Wed 6:00am – 7:00pm
Thu 6:00am – 7:00pm
Fri 6:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of McGrath Kia of St Charles

Overall Rating:

4.7 (out of 5)

91% recommend this dealer

23 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I just purchased a car from Shaun Bowman.

Reviewed by jckulowJanuary 24, 2026

I just purchased a car from Shaun Bowman. It was a great experience. Shaun was patient, very helpful and would bend over backwards to ensure the process went smoothly and efficiently. I would send any of my friends/relatives to Shaun to purchase a new/used vehicle. (My wife even didn't mind the experience and she HATES going to buy a car!! That is really saying something!)

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing McGrath Kia of St Charles! Management Team

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Made everything easy .

Reviewed by Ahmed AlnilJanuary 15, 2026

Made everything easy . I met Shaun who help me find the car and all process was smooth

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McGrath Kia of St Charles. Management Team

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I had a horrible experience.

Reviewed by trishthomas1717January 12, 2026

I had a horrible experience.. i spoke with nick for a shuttle at my appointed time. That was not taken care of…had to wait 30 mins for a shuttle.. to get a service vehicle the requirements were ridiculous.. then upon leaving they gave me someone else’s keys and not my own!!!… this place is horrible!

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you, Trish. Management Team

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About McGrath Kia of St Charles

Welcome to the McGrath Kia of St. Charles website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or pre-owned Kia car, truck, or SUV you will find it here. We have helped many customers in or near St. Charles, Aurora, South Elgin, Naperville and West Chicago find the Kia of their dreams! We know that prospective customers are extremely well educated when researching their next vehicle. McGrath Kia of St. Charles has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and pre-owned specials for additional savings on your next vehicle.

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