Bill Walsh Ford Kia Lincoln in Ottawa including address, phone, dealer reviews, directions, a map, inventory and more

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2900 Columbus St
Ottawa, IL 61350

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Sales: 815-669-4926

Used Cars: 815-669-4926

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Bill Walsh Ford Kia Lincoln

Overall Rating:

4.6 (out of 5)

88% recommend this dealer

41 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Poor service not focused on customer service

Reviewed by Tommy from Ottawa ilJune 26, 2022

The girl in service gave me false information about my car she was flirting with the other staff instead of helping me. I would rather go some place with quality.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Great Service

Reviewed by Jennifer Bergeron from Many, LAApril 28, 2021

Went in on a Saturday afternoon- left less than 2 hours later with the car I wanted!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Bill Walsh KIA

Reviewed by Felicia from Ottawa, IllinoisApril 22, 2021

Outstanding service. I started my car buying process with low expectations and came out of BW Kia with an incredible car. The process was extremely easy, fast, and all my questions were answered. I couldn't be happier!! Thank you so much, Jim!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Bill Walsh Ford Kia Lincoln

Welcome and thank you for choosing the Bill Walsh Automotive Group. For four generations we have been a family owned business committed to serving all of your automotive needs whether it be sales leasing service parts body shop internet accessories quick lube or just information. Your complete satisfaction has always been our first priority and we appreciate the opportunity to earn your business. Since we opened the doors of our first dealership on Main Street in Ottawa our motto has always been:

"OUR CUSTOMERS ARE OUR FRIENDS"

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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