1661 Aurora Ave
Naperville, IL 60540

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Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Gerald Kia Naperville

Overall Rating:

4.9 (out of 5)

100% recommend this dealer

3295 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

It was great working with Shrey Monga.

Reviewed by Talha Ahmed from ILJanuary 21, 2026

It was great working with Shrey Monga. He understood my requirements right from the start and met my expectations.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for your kind words, Talha! I'm thrilled to hear that you had a great experience working with Shrey at Gerald Kia of Naperville. Meeting your requirements and expectations is what we strive for. We hope to assist you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

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Maximum rating = 5

5.0 (out of 5)

I was pleased with the customer service and the benefits

Reviewed by Ashley Merriweather from Naperville, ILJanuary 18, 2026

I was pleased with the customer service and the benefits that Kia has to offer.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for your wonderful feedback, Ashley! I'm thrilled to hear that you were pleased with the customer service at Gerald Kia of Naperville and appreciated the benefits we offer. We look forward to welcoming you back for your next visit! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

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Maximum rating = 5

4.0 (out of 5)

The service was done in a timely matter considering all

Reviewed by Sheila Winfrey Levy from Naperville, IlDecember 30, 2025

The service was done in a timely matter considering all the clients they had. In the future let the customer know how long the service will take and that they may or may not will need to leave their vehicle. I wasn't told that and had to wait a couple hours

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Sheila, thank you for taking the time to write a review about your service experience. It’s great to hear you were pleased with your service experience and that we were able to get you in and out fairly quickly even on a busy day. Your recommendation about notifying customers regarding service times will be taken into consideration by our team, as we value communication and great customer service. We look forward to serving you again here at Gerald Kia of Naperville. Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

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Maximum rating = 5

About Gerald Kia Naperville

A Better Deal at Gerald Kia of Naperville means more than just our Guaranteed Lowest Price. But a Better Deal means so much more including our Exclusive Lifetime Warranty Huge Selection Easy Low Payment Financing and excellent customer service. Visit the all new state-of-the-art Gerald Kia of Naperville Today.

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