2525 W Jefferson St
Joliet, IL 60435

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Sales: 877-340-7546

Used Cars: 877-340-7546

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of World Kia Joliet

Overall Rating:

3.8 (out of 5)

84% recommend this dealer

1297 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I went to look at a car I received 3 text messages on

Reviewed by watsondariceNovember 07, 2025

I went to look at a car I received 3 text messages on with in 1 hour of the time I was to arrive saying the auto will be ready when I arrive. About 10 minutes after I got there, I was told the auto went to auction but they have very nice autos for $15K. This was a classic bait and switch - which is illegal.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Providing a positive experience is our top priority, Darice, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Diane was great she made my experience fast and

Reviewed by Ms mines from Joliet September 20, 2025

Diane was great she made my experience fast and welcoming. I would recommend her to anyone in the market.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Advertise free tires for the first 100,000 miles when you

Reviewed by 2wincam from Joliet, IllinoisSeptember 10, 2025

Advertise free tires for the first 100,000 miles when you buy a new Kia, but don't tell the customers that in order to get these tires you must get a $200 alignment every 12000 thousand miles. You should get close to 50000 miles on a set of good tires. But you'll have to pay $800 for the required alignments to get the tires. SCAM!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About World Kia Joliet

At World Kia Joliet we provide you with a car buying experience from a "Whole New World." We want the car buying process to be easy for you which is why we have an award winning sales team that respects you the buyer as you decide on what vehicle is best for you your lifestyle and your budget. Our sales team is eager to answer questions and guide you in the direction YOU want to go not what the salesperson wants to sell. In fact we call our salespeople Sale Consultants because that is what they do - they consult. Our consultants are eager to help you in any way possible. Please call or visit World Kia of Joliet today!

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