Ed Napleton Acura Kia in Elmhurst including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

745 W Lake St
Elmhurst, IL 60126

Get Directions
Visit Dealer Website

Sales: 866-465-8390

Used Cars: 866-984-4667

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 7:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 7:00pm

Reviews of Ed Napleton Acura Kia

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.1 (out of 5)

424 out of 546 people said they would recommend this dealer

1 (out of 5)

Bait and switched

Reviewed by Jane in ChicagoJune 06, 2021

Their posting on this was very misleading. Upon visiting on found that they added $5K for wax, warranty, theft system, and other fees. They also low balled us on our vehicle ($8K).

Customer Service N/A

Buying Process 1

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

if I could give 0 * I would! bad customer service

Reviewed by Martín in SummitMay 08, 2021

Please please !if you value your time don’t go to these guys they have no idea what Custommer Service is !they all lie to get you to the dealer once you’re there they will not honor anything they said in the phone, and no matter what you do they will not send you a quote over email and that is because that way you will have something to work with other dealers.it will only take you 30 minutes to do a search on other dealers believe me you will not regret it. Manager Richie and his sales crew are not worth your time and hard earned money!

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Excellent experience!

Reviewed by Marianne Vnuk in ILJune 03, 2017

The experience was excellent Nick was very thorough and very sweet Everything was prepared and ready for me when I came in didn't have to spend a lot of time

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Ed Napleton Acura Kia

Ed Napleton's Acura and Kia of Elmhurst in Elmhurst, IL, is the place to find the best and most affordable new Kias, Acuras and used cars in the Chicagoland area. Family-owned and in business for over 50 years, with 64 franchises across five states, Napleton believes that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership on the South Side of Chicago back in 1931 and continues to this day.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top