Dennis Dillon Automotive in Boise including address, phone, dealer reviews, directions, a map, inventory and more

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9501 W Fairview Ave
Boise, ID 83704

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Sales: 208-519-4551

Used Cars: 208-370-3291

Hours Toggle

Sales Department

Sun 11:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Dennis Dillon Automotive

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.3 (out of 5)

76 out of 89 people said they would recommend this dealer

1 (out of 5)

Customer Service Nightmare- Service Dept. Kia

Reviewed by anonymous in BOISEMay 18, 2021

5/18/21 - I am leasing a 2021 Kia K5. I came in for my first oil change/service on the car , that i scheduled online. When I got there, I pulled up to the garage and no one came out to my car, so I went inside where everyone was sitting. No one said anything to me; probably six men working in there and no one spoke to me. I went up to one of the men at a desk to tell him i had an appointment and the man looked at me and rudely said, "Be right with you, I'm doing something." I went back to my car embarrassed and confused on what to do. Finally someone waved for me to pull into the garage. After sitting in the car for an additional 15 minutes, still no one came to help me. Once my car was ready, Tyler sent me a text saying my car was ready. When I sent a message back, I received no response from the personal number he gave me to respond . I went inside again expecting a different outcome and again no one acknowledged me. I had to interrupt a conversation with two workers to simply ask for my keys. He told me I needed to go and look for my "advisor" to get them. I left and went out to my car in the parking lot and sat in my car with disbelief of how rude the service men were. A different man came out to my car and asked if he could help me The man who came out was nice and walked me back inside and apologized. I paid extra money on my lease to get my car serviced there and I do not want to go back. As someone who works in customer service, I am mortified at how bad the customer service was. I will try the other Dennis Dillion dealership (Nissan) service dept. next time where the girl who sold me my car works and is amazing.

Customer Service 1

Buying Process 5

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Thanks Dennis Dillon

Reviewed by Natalie Dalos in Boise, IdahoMarch 28, 2021

Thank you George, Jeremy, and Shawn for working together to help us find just the right car. We enjoyed the conversation, information, and the pizza! We love our new ride!

Customer Service 5

Buying Process 4

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Kia Soul!

Reviewed by Wendy Soul! owner in Meridian, IDApril 04, 2017

The easiest and most pain free car buying experience ever. I did most of the deal via phone and email before I ever went in (except to test drive of course) and I was in and out in an hour. The process normally takes hours, but they knew i was in a hurry and had everything ready to go when I arrived. They were very respectful of my time. I was really impressed and would absolutely go there first next time I am in the market.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Dennis Dillon Automotive

Welcome to Dennis Dillon Mazda-Kia. We know you have a lot of choices when it comes to purchasing your next vehicle, and we thank you for the opportunity to earn your business. Our staff wants to ensure you have the most enjoyable car buying experience ever. That's why whenever possible we will help you take advantage of current dealer incentives such as special sale pricing, rebates, and high values for your trade in. Nobody Beats a Dennis Dillon Deal isn't just our motto, it's the way we do business every day. Stop by to test drive your next car today!

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