Ed Voyles Kia

We had a great experience with Louis at Ed Voyles Kia in Smyrna. He did a quick, efficient, and excellent job helping us get into our Kia Sorento S. Louis was professional, knowledgeable, and respectful of our time, making the whole process smooth and stress-free. He answered our questions clearly and kept everything moving without any pressure. We’re very happy with our Sorento S and truly appreciate how easy Louis made the experience. Highly recommend asking for him if you’re shopping at Ed Voyles Kia.

I had a great experience at Kia in Symna. No complaints here. My 2026 Kia Sportage is the bomb. Best ride I've had in a long time. The salesperson was quick and on point. I purchased my ride back in August of 2025 and I'm discovering new features all the time. I'm happy!

Delivered a Defective Car — Then Weeks of unreasonable demands and Runaround Before My Attorney Had to Step In If I could give zero stars, I absolutely would. I purchased a brand-new 2025 Kia Niro SX Touring from Ed Voyles Kia on August 23, 2025, and the car was delivered to me damaged — a broken plastic tow-hitch cover on the front bumper. They promised immediately to “make it right.” Weeks went by, excuse after excuse, endless calls and emails, and nothing but stalling, demands, and complete lack of accountability. I live 5 hours from the dealership. That's how far I had to go to find a dealership with the exact car I wanted. They demanded me to drive 10 hours round trip so they could put the part on my bumper as a “warranty claim.” I told them it's not a warranty issue, it's a defective purchase issue - mail me the plastic part and I will snap it into place myself. They refused repeatedly. After being patient far longer than any customer should have to be, I finally had to hire an attorney just to get them to mail me a simple $50 plastic part that should have been on the car from day one. Once it arrived, it took me 30 seconds to snap it in myself — proof this entire fiasco was pure laziness and disregard for their customer. This dealership’s behavior was shameful, unprofessional, and unethical. Delivering a new vehicle in damaged condition is bad enough; refusing to fix it until legal action is taken and escalation threatened by my attorney lands this dealership in unforgivable territory. Then they've sent me at least 5 emails and texts wanting to know if I was satisfied with their dealership. Heck NO. My attorney had to force their compliance. If you value honesty, customer service, or your sanity, avoid Ed Voyles Kia at all costs. They’ll smile to make the sale and disappear the moment you need help.