2875 Ledo Rd
Albany, GA 31707

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Sales: 904-790-0937

Used Cars: 904-790-0937

Reviews of Hutchinson Kia of Albany

Overall Rating:

4.9 (out of 5)

93% recommend this dealer

76 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Everyone was so friendly to me with a smile πŸ˜ƒ i really

Reviewed by Syreeta James from 63 kiddo st cuthbert ga 39840February 01, 2026

Everyone was so friendly to me with a smile πŸ˜ƒ i really enjoyed coming to Kia and i see nice cars out there

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Syreeta! Thank you for choosing Hutchinson Kia of Albany and for sharing your appreciation for our team. We hope to see you again down the road - enjoy your new ride! Safe travels!

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Maximum rating = 5

5.0 (out of 5)

Service manager Michael was professional, nice and kept

Reviewed by Cindy from Cairo, GAJanuary 24, 2026

Service manager Michael was professional, nice and kept communication open by providing updates when car should be ready. Great customer service experience with an exception that the brake fluid flush was not done correctly. As I drove away from dealership, my brake pedal went to the floor and almost no braking power while in traffic. Pulled over to look up reason for soft brake pedal after fluid flush and read that the brake lines needed to be bled of air after brake fluid exchange. So I took it back to service and Michael quickly had it fixed right this time by the master service mechanic. I hope that the oil change and other inspections done by the initial service tech were done correctly, seeing how the brake job wasn't. Thanks to Michael and the master service gentleman for good work done.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Cindy, we're sorry for the issue you experienced initially, but we're glad Michael and the team got everything sorted out for you. We hope to welcome you back for an improved experience in the future. Wishing you safe travels from all of us at Hutchinson Kia of Albany!

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Maximum rating = 5

5.0 (out of 5)

I was thinking I was in need of an oil change.

Reviewed by Lena714 from Albany GAJanuary 19, 2026

I was thinking I was in need of an oil change. The service representative (Takailia) jumped right on the issue of my Sorento and informed me of what has happened. She was knowledgeable and supportive with the issue I was having. I will definitely continue using Kia to service my vehicle. See uou soon! #4everaKiagirl πŸš™ 😊

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

It's great to know Takailia took such good care of you and your Sorento! We’re always here to help at Hutchinson Kia of Albany. Take care, and see you next time!

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Maximum rating = 5

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