3626 Northlake Blvd
West Palm Beach, FL 33403

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Sales: 561-303-2386

Used Cars: 561-808-2525

Hours Toggle

Sales Department

Sun 11:00am – 6:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Napleton Northlake Kia

Overall Rating:

4.1 (out of 5)

83% recommend this dealer

843 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Second time at Napleton for issues with my 10 year old

Reviewed by gvaz1969December 13, 2025

Second time at Napleton for issues with my 10 year old Kia Soul and both times I was given repair service beyond my expectations. I will continue to pay the higher dealer fees. You get what you pay for and well worth it. THANK YOU NAPLETON KIA!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Napleton Kia sold me a lemon and bogus warranty from

Reviewed by Lakesha Lewis from PSL, FLDecember 10, 2025

Napleton Kia sold me a lemon and bogus warranty from Endurance. I paid $8,320.28 on a vehicle that only lasted 3 1/2 months. They claimed the did an oil service and inspection but the repair facility said that was impossible due to metal shavings in the oil. Endurance refused to repair the car. When I advised the GM, he said "its a machine, they break down, what do you want me to do about it." I said, I'd like a refund or a car of equal value . He said, he couldn't help. It may be to late for me to revoke the payment with my bank, but I hope to help someone. DON"T BUY A USED CAR FROM NAPLETON KIA.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Lakesha Lewis, we strive for 100% satisfaction, and we regret to find out that this was not the case. We would like to work towards a resolution, so if you are willing, please reach out to us at (561) 255-9129 to discuss this further.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Luke Pomper made my Buying experience, extremely

Reviewed by bboyz350November 29, 2025

Luke Pomper made my Buying experience, extremely stress-free very experienced knew everything about the vehicle made it easier for me to choose what model to buy at North lake Kia very well knowledge from showing the product to the end of delivering vehicle to my family. They were very pleased. with everything we will always recommend Luke Pomperto to all friends and family. Five Star all the way.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Napleton Northlake Kia

Napleton's Northlake KIA is located in Palm Beach Gardens FL in the West Palm Beach area. We are a new KIA and used car dealer serving customers throughout South Florida. Napleton's Northlake KIA cares about each of our customers individual needs. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Come in and allow us to demonstrate our commitment to excellence.

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