3626 Northlake Blvd
West Palm Beach, FL 33403

Get Directions

Sales: 561-303-2386

Used Cars: 561-808-2525

Hours Toggle

Sales Department

Sun 11:00am – 6:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Napleton Northlake Kia

Overall Rating:

4.2 (out of 5)

83% recommend this dealer

845 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Romann Was Amazing.

Reviewed by Lara Belvie from Port Sainy LucieJanuary 31, 2026

Romann Was Amazing. Took me All over the AutoPark. Showed me 3 Brands of Vehicle. Test Drove 6 Cars with me. His patience is OTHERWORLDLY. 10 of 10 Highly Recommend.

  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hi Lara, we're glad to hear you found our staff to be so informative and helpful. Feel free to reach out to us if you need anything. Have a wonderful day.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Wednesday was great very helpful from the beginning to

Reviewed by Osiris_2001usJanuary 16, 2026

Wednesday was great very helpful from the beginning to the end came a long way made it easy

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please don't hesitate to reach out!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I have to come back and provide an update.

Reviewed by Lakesha Lewis from PSL, FLJanuary 07, 2026

I have to come back and provide an update. When the Actual General Manager, Sam heard my story he called me and immediately went into action. He apologized for the experience and told me to bring the car back. He offered me 3 options, and said he was here to help and he wanted me to know that he would find out who the last person I had spoke to. He assured me that he would help, and that Napleton prides themselves on doing good buisness. I can tell you, he kept his word. He went above and beyond and got me a full refund on the warranty and made sure the matter was resolved. I'm a woman of limited means, and he has been a blessing to me. Thank you Sam! I honor and appreciate you.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Lakesha, we are so grateful to have GM Sam on our team, who truly cares about our customers. Thank you for sharing your experience. We're thrilled that we were able to make things right for you. Thank you for your support. We look forward to seeing you again.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Napleton Northlake Kia

Napleton's Northlake KIA is located in Palm Beach Gardens FL in the West Palm Beach area. We are a new KIA and used car dealer serving customers throughout South Florida. Napleton's Northlake KIA cares about each of our customers individual needs. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Come in and allow us to demonstrate our commitment to excellence.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top