9550 S. Orange Blossom Trail
Orlando, FL 32837

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Sales: 833-473-5088

Used Cars: 833-473-5088

Hours Toggle

Sales Department

Sun 11:00am – 7:00pm
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 8:30am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 5:00pm

Reviews of City Kia

Overall Rating:

4.5 (out of 5)

88% recommend this dealer

4164 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

It was everything that I expected,especially who I talked

Reviewed by RAFAELVILLANUEVAFebruary 13, 2026

It was everything that I expected,especially who I talked to Franco Papagno,he was really good and explained everything to me .

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing your positive experience with your Kia Telluride service. We’re glad our team explained everything clearly and met your expectations. Please let us know whenever you need assistance again.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Since you are asking, this was the worst service I've

Reviewed by A2danceFebruary 13, 2026

Since you are asking, this was the worst service I've ever had. When I brought my car in, I told them I had been to the Tampa dealership and they had fixed an issue and since it had just been done it was under warranty and needed to be fixed. Since I live here, it was closer to bring it here rather than back to Tampa and the Tampa dealer wanted to save me the trip. However, your kia dealership refuses to talk to another kia dealership, and they don't have anything on file, so I took pictures of the paperwork and sent it to Derek. Derek informed me it would be $200 to look at it, but the Tampa dealership said that it was under warranty so it would be covered and they shouldn't charge me. Well after your dealership looked at the car and fixed something I didn't being it in for, they called me and told me that they needed another $200 and 2 more hours to look at the problem that I brought it in for originally. I was furious!!! I called Tampa and they said to decline the service and bring it back to them, which I did and they fixed it with no problem. However, the 2 hour unnecessary drive to Tampa, a day off of work to drive there, and added gas money, when a kia dealership is right here in my back yard, should not have been necessary. Not only that, but when I requested a ride to the dealer from my work to get my car, I was told it would be a while because he was helping a customer and that a ride might not be happening until the next day. I was desperately trying to get ahold of him to see if I needed to get a ride home from my work location by my coworkers but he kept

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I have been dealing with Kia from 2023 the experience is

Reviewed by keturah_1963February 13, 2026

I have been dealing with Kia from 2023 the experience is great ?? Who ever assigned to me always take care of me I'm very satisfied ??

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for leaving us this excellent review! We are honored that you have continuously confided in us with your automotive needs and we are glad that our team consistently takes exceptional care of you. Your satisfaction means so much to us. Wishing you the safest of travels until we meet again!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About City Kia

Welcome to City Kia of Greater Orlando your Orlando Kia dealer. Whether you're searching for a new or used vehicle researching financing options or looking for a quick quote on a car truck or SUV our friendly professional staff is ready to provide you with all the help you need.
Our service and parts departments are standing by to assist you with every aspect of vehicle maintenance.

Just call or email us if you have any questions regarding our site information. We're here to make your shopping experience hassle-free.

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