925 Bartow Rd
Lakeland, FL 33801

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Sales: 855-511-8470

Used Cars: 866-286-5077

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 3:00pm

Reviews of Regal Chevrolet Kia Lakeland

Overall Rating:

4.5 (out of 5)

91% recommend this dealer

6989 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Poor customer service Really poor customer service and

Reviewed by noahm340thomasDecember 24, 2025

Poor customer service Really poor customer service and lack of care for customers after vehicle is purchased

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

George was great and took care of me in no time.

Reviewed by erod2157December 24, 2025

George was great and took care of me in no time. I would definitely recommend George and Kia Service Department to all my friends.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Took my vehicle in because of a check engine light.

Reviewed by zrichards2004December 23, 2025

Took my vehicle in because of a check engine light. They said it was a fuel pump that needed replaced. 2 days later after receiving my vehicle the light came back on with the same code as when i took it in. I went and bought a new gas cap because it was missing the 2 spring-loaded valves and it fixed the problem. They didn't actually do an inspection on my vehicle like it showed on the paperwork I got, otherwise they would've caught the actual problem.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Regal Chevrolet Kia Lakeland

We are Regal Automotive Group a family owned business serving Lakeland Winter Haven Brandon Tampa and Orlando areas since 1976. We are committed to our community by supporting local charities and community activities.

At Regal Lakeland we strive to be the premier automotive dealership in the area. We put our customers first and work to provide you with "A Different Experience" one that exceeds your expectations by providing outstanding customer service.

We are here to assist you with all your automotive needs!

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