809 Enfield St
Enfield, CT 06082
Sales: 888-857-6713
Used Cars: 860-265-4708
Sales Department
| Sun | 11:00am – 4:00pm |
| Mon | 8:30am – 8:00pm |
| Tue | 8:30am – 8:00pm |
| Wed | 8:30am – 8:00pm |
| Thu | 8:30am – 8:00pm |
| Fri | 8:30am – 6:00pm |
| Sat | 8:30am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 5:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Enfield, CT that carry Kia
Overall Rating:
4.4 (out of 5)
89% recommend this dealer
1314 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Felt they didn't offer fair pricing.
Felt they didn't offer fair pricing. Made the experience like a hard negotiation versus fun buying a new car
Maximum rating = 5
Amazing!
Amazing! So easy with them. They figure out the problem and solution. Had a loaner car for us ready and got Kia in quick to fix everything. Couldn't be happier with their service!
Dealer Response
Thanks for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!
Maximum rating = 5
Gave quote for 16K service at over phone and then charged
Gave quote for 16K service at over phone and then charged more than double when picked up. $170 for an oil change and $180 to change out a cabin filter replacement + a $51 “shop charge” to pad an already outrageous labor rate of $199 per hour. Didn’t even do the 16K mile inspections. The worst was gaslighting my wife about the charges when she picked up the vehicle. We’ll get service elsewhere. Dealership would rather rip someone off for a couple hundred bucks than get repeat business.
Dealer Response
Thank you for your feedback, and we’re truly sorry for the confusion during your visit. It appears there was a miscommunication regarding the service that was quoted, as the pricing provided reflected an oil change rather than the full 16,000-mile service. This has been reviewed with our team to help prevent this from happening again. We appreciate you bringing this to our attention and hope you’ll consider giving us another opportunity to earn your business.
Maximum rating = 5
The staff at Gary Rome Kia of Enfield is ready to help you purchase a new Kia or used car in Enfield. When you visit our car dealership expect the superior customer service that you deserve.
With years of experience and training the Gary Rome Kia of Enfield team is your Connecticut Kia dealer and will get you into the Kia that was built for you. Get the new or used Hartford Kia that you have been dreaming of by calling or visiting Gary Rome Kia of Enfield today.
At Gary Rome Kia of Enfield we want you to get the most miles out of your new or used car which is why we offer services to keep your vehicle in top condition.
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