24095 Creekside Rd
Valencia, CA 91355
Sales: 661-414-0950
Used Cars: 661-414-0959
Sales Department
| Sun | Closed |
| Mon | 8:30am – 8:00pm |
| Tue | 8:30am – 8:00pm |
| Wed | 8:30am – 8:00pm |
| Thu | 8:30am – 8:00pm |
| Fri | 8:30am – 8:00pm |
| Sat | 8:30am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 4:00pm |
See all dealerships near Valencia, CA that carry Kia
Overall Rating:
4.7 (out of 5)
92% recommend this dealer
90 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Car service
Excellent customer service throughput entire process for appointment scheduling, check in, status updates and check out.
Dealer Response
Hello Sonya, Thank you so much for your glowing five-star review! We are thrilled that you had an excellent experience with our customer service throughout the process. Providing exceptional service is our top priority, and we're delighted that we met your expectations. We strive to make every step of the customer journey seamless and convenient, from appointment scheduling to check-in, status updates, and check-out. Your positive feedback reaffirms our commitment to delivering outstanding service at every touchpoint. We appreciate your support and hope to have the pleasure of serving you again in the future. Please don't hesitate to reach out if we can assist you with anything else. Your Friends at Hello Kia of Valencia
Maximum rating = 5
2015 Kia Optima Motor Replacement
Christina Comingore helped me out every step of the way and was great! Thanks you
Dealer Response
Hi Kevin, Thank you so much for taking the time to leave us a review for Hello Kia of Valencia. We truly appreciate your kind words and feedback. We're thrilled to hear that Christina Comingore provided you with exceptional customer service throughout your experience. We always aim to ensure that our customers receive the best possible support, and we're delighted to know that Christina went above and beyond to assist you. We'll be sure to pass along your appreciation to her. Once again, thank you for choosing Hello Kia of Valencia, and we hope to have the opportunity to serve you again in the future. Please don't hesitate to reach out if you have any further questions or need assistance.
Maximum rating = 5
KIA SELTOS OIL CHANGE
Jody was so gracious to accommodate me despite being fully booked on a Saturday and rectified and made it right for me despite a colleagues misinformation. Made sure my car got serviced and done asap. Great customer service all around.
Dealer Response
Hello Michael, Thank you so much for your kind words and positive feedback! We're thrilled that Jody provided excellent customer service and went above and beyond to accommodate you, even when we were fully booked on a busy Saturday. We take pride in rectifying misunderstandings and ensuring our customers are satisfied. Jody's dedication to ensuring your car was serviced promptly is a testament to our commitment to exceptional service. We appreciate your recognition of our team's efforts and pass along your compliments to Jody. We value your business and appreciate you sharing your experience with us at Hello Kia of Valencia. If there's anything else we can assist you with, please don't hesitate to let us know. We look forward to serving you again in the future!
Maximum rating = 5
Hello! We’re Kia of Valencia, part of Hello Auto Group. More than happy, we’re overjoyed to have been able to build our small, community-based dealership group from the ground up. Exactly how we wanted. We came to provide an experience that is genuine. One that is honest. Uniquely Hello. Modern. And above all else, respectful and fair to our employees and customers. We’re not just different. We’re more fun. More efficient. More welcoming – which we bet you’ll feel the first time you interact with us.. We invite you to stop in. Shop for a car. Have your current ride repaired, or just say Hello.
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