2081 First Street
Simi Valley, CA 93065

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Sales: 805-842-3349

Used Cars: 805-842-3349

Hours Toggle

Sales Department

Sun 9:30am – 7:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 5:00pm

Reviews of 1st Kia of Simi Valley

Overall Rating:

4.1 (out of 5)

98% recommend this dealer

1120 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The Service Team is excellent from Brian to Sang and

Reviewed by Phil G from Agoura HillsNovember 05, 2025

The Service Team is excellent from Brian to Sang and others. And Greg Thoma is super focused on customer satisfaction and providing excellent service. They explain everything that they are doing, offer alternatives and never try yo push for 'more service' when it isn't absolutely needed. Great team!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you, Phil! I truly appreciate your kind words about our service team at 1st Kia of Simi Valley. It's great to hear that Brian, Sang, and Greg provided you with excellent service and clear explanations. We strive to prioritize customer satisfaction and your feedback means a lot to us. We look forward to seeing you again soon! Sincerely, Johnny Kia, GM | johnnykia@firstautogroup.com | 805-306-1005

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Dealership had plenty of options and took care of me

Reviewed by Michael C. from Simi Valley, CAOctober 24, 2025

Dealership had plenty of options and took care of me right when I walked in the door. Ryan made things easy and fast! He knew all about the car and made the purchase a no brainer! Thank you 🙏🏽

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for your wonderful review. Michael! I am pleased to hear that you had such a positive experience at 1st Kia of Simi Valley. It's great to know that Ryan was able to assist you effectively and make your purchase seamless. I appreciate your kind words, and we look forward to seeing you again! Sincerely, Johnny Kia, GM | johnnykia@firstautogroup.com | 805-306-1005

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

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Maximum rating = 5

1.0 (out of 5)

I typically do not leave negative reviews, but my recent

Reviewed by dtybdgopqagjyurutnSeptember 05, 2025

I typically do not leave negative reviews, but my recent experience with this service department was deeply disappointing. From the outset, communication was inconsistent, and several commitments made during the process were either delayed or not fulfilled as promised. Attempts to resolve the issues directly with the department were met with minimal responsiveness and a lack of accountability, which only added to the frustration. I have since raised these concerns with KIA North America, who confirmed they are reviewing the situation. While I hope this leads to improvements in how the department operates, I have my doubts as the lack of professionalism and integrity looks to be systemic.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your feedback. I appreciate you taking the time to share your experience with us regarding our service department at 1st Kia of Simi Valley. I acknowledge your concerns about communication and responsiveness, and we strive to provide excellent service to all our customers. I encourage you to contact me directly to discuss your experience further. Your input is valuable in helping us improve our processes. Thank you again for bringing this to our attention, and we hope to better serve you in the future. Sincerely, Johnny Kia, GM | johnnykia@firstautogroup.com | 805-306-1005

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About 1st Kia of Simi Valley

First Kia Simi Valley

Welcome to First Kia Simi Valley. Here you can shop for new Kias or used cars at our Simi Valley dealership serving the Thousand Oaks Moorpark Camarillo and Santa Clarita areas. Come visit us to test drive a Kia speak to one of our certified Kia experts or discuss auto financing options. You can also reach us via phone at (888) 721-1203. First Kia Simi Valley always has a wide selection of quality autos from Kia for the Simi Valley Thousand Oaks Moorpark Camarillo and Santa Clarita area. Our wide selection of new and used Kias ensures that we have a vehicle for everyone no matter what it is you're looking for.

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