1255 Santa Rosa Ave
Santa Rosa, CA 95404

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Sales: 707-387-3777

Used Cars: 707-387-3777

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 3:00pm

Reviews of Jim Bone Kia

Overall Rating:

4.5 (out of 5)

81% recommend this dealer

70 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

Based on my last visit with such a long wait, I would

Reviewed by GRAMMARETTADecember 02, 2025

Based on my last visit with such a long wait, I would encourage you to delete the 11am time in the website.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

They fixed the steering wheel problem.

Reviewed by HIHO2019November 29, 2025

They fixed the steering wheel problem. Didn't have to wait long. They even picked me up.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Bone Kia!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

19 days to remedy issue Car sat for a week with no

Reviewed by GOFISH0November 27, 2025

19 days to remedy issue Car sat for a week with no progress or communication to us No apology from service manager Maria was excellent Bottle of water left in car by someone Very disappointing

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Jim Bone Kia

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!

If you don't see what you are looking for send us an email. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff just give us a call at 707-888-260-2803 or better yetcome visit us at 1255 Santa Rosa Ave. Santa Rosa CA. 95404 on the Original Automobile Row!

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