Stevens Creek Kia

My experience with Stevens Creek Kia, was a nightmare dredged up from used car dealerships of the 1980s. I was looking to purchase a used Chevy Bolt in order to get the $4000 IRS tax rebate. I spoke to Ash on the phone who told me that they had been having nothing but success in submitting the IRS form required to get the rebate. With that in mind, my wife and I drove the hour and 20 minutes from San Francisco and arrived at the dealership for our noon appointment. We were seated at a table in the showroom and left to wait for 20 minutes. Ash's first words to me were hurry up and drive the car, it's a busy day. He then suddenly said he was going with us. He sat in the back seat and did not know the answer to a single question we asked: was the battery replaced in the GM recall? what does the sport button do? can the sport on the headliner be cleaned? the rear tires look worn out--can they be replaced? We returned a waited while a series of different men came and asked us to complete forms, including a credit application, even though we were paying cash (we refused.) They said it was necessary but could not say why. Eventually after 90 minutes of waiting we were shuffled into an office with a guy from 1984 shuffling through a foot-high pile of papers. "God these guys are lazy" he sighed, while signing and stamping papers. We asked if the IRS rebate had been approved, as we had had issues with that at other dealers. He picked up the phone and called someone else and then we were shuffled to a paper-strewn desk with a disheveled unshaven guy who attempted to get the IRS form completed. It got to the end and said "Pending". This is the exact message I had received at other dealers. It was the whole reason I was at this dealership--because they said they had not received this message. Disheveled guy said, Yeah, this has been happening for the last few days. He said, but you ought to buy the car anyway. What have you got to lose? I said, if the IRS rebate doesn't got through, who pays the $4000. He said, Sure as xxxx won't be me! Similarly moronic incompetence continuted and we left without buying a car. If you want to experience a time-warp to the car-dealer culture of the 1980s, I strongly recommend a visit to Stevens Creek Kia. If you want to buy a car and be treated with respect by professionals, don't go near the place.

Just bought a 2020 kia soul GT very nice car and I was so lucky to have such a wonderful sales man he is very kind person and he is one of the few people who will do everything to make you happy very honest person who consistently tells the truth and acts with integrity HIS NAME IS ASH I would highly recommend him for my family and friends not because the great deal for my new car also he spent a good time with my family from the first 5 minutes I felt very comfortable with him Ash is one of the few people you will be very happy to work with him Thank you so much ASH. And me and my family love the new car so much. Even with my poor credit he treated me with respect

Dishonest no integrity will lie to your face even when they put the deal in writing will. Heck your credit and then jack up the price. No moarls