Ball Kia in National City including address, phone, dealer reviews, directions, a map, inventory and more

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1940 National City Blvd
National City, CA 91950

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Reviews of Ball Kia

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.6 (out of 5)

26 out of 30 people said they would recommend this dealer

3 (out of 5)

Quotation Fail

Reviewed by Craig in Montebello, CAMarch 15, 2021

Tried to get a price set on new Kia Seltos. I was going to drive from L.A. to get the car as they had the color combo I was looking for. They would only quote MSRP unless I was at the deaership. Not going to drive from LA unless we had a deal. Even had a Costco referral and offered to wire them a deposit. They were not interested unless I first drove down.

Customer Service 2

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Excellent Service and customer service!!

Reviewed by Erica in San Diego, CaJanuary 21, 2021

So friendly and willing to go above and beyond! Gave me a loaner car and had my car washed when I returned to pick it up! Best treatment by a dealership I have ever received!!

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

Identity theft

Reviewed by Elizabeth Ramirez in SAN DIEGOJuly 31, 2020

It is incredible they do not verify information. I received a notification that I had an appointment for services and never had business with Kia. Someone provided my full information to Kia for services and I have never had a Kia or business with them. Now I am afraid someone is stealing my identity.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

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