Team Mazda of El Cajon in El Cajon including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

541 N Johnson Ave
El Cajon, CA 92020

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Sales: 619-363-6700

Used Cars: 619-363-6700

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:30am – 2:30pm

Reviews of Team Mazda of El Cajon

Overall Rating:

4.7 (out of 5)

91% recommend this dealer

133 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

TERRIBLE SERVICE

Reviewed by Sarah from San Diego, CAMay 11, 2021

We were looking to purchase a new car and our search led us here. We made an appointment with Jocelyn to see the car we wanted. Jocelyn checked to make sure the car was available and then set our appointment for an hour later. When we arrived to the dealership the car was already sold and they had no other cars similar to it for us to view. It was a waste of time. Flash forward to 2 days later and Jori Quenga felt the need to text me, leave a voicemail and then call me THREE times in a row, by-passing my do-not disturb function. When I finally answered, before I could finish the sentence, “please do not call me again” she HUNG-UP on me. All to ask me why I didn’t buy a car that they didn’t have! This dealership is pushy and disrespectful. They clearly do not know how to update their systems and work as a cohesive unit. DO NOT BUY FROM HERE.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Stole parts

Reviewed by annie adams from San Diego, CaliforniaOctober 12, 2020

Had an oil change there and they stole my access cover and refused to acknowledge it. When i called they were so rude and dismissed my concern

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.7 (out of 5)

Dishonest Pricing

Reviewed by Dan S from Ramona CaJune 13, 2020

I was interested in purchasing a used 2017 Mazda 3 listed at $13,499 on their website. The internet rep was very responsive in answering my questions but when it came down to final pricing I was told the actual vehicle price was over $16,2000 since over $2850 of accessories are added onto the vehicle. When I told them I wasn’t interested in the accessories, only the vehicle they had listed at $13,499 I was told “sorry” the accessories can not be removed. Very deceptive and dishonest advertising, probably even illegal. I will never shop nor recommend this Mazda dealership to anyone!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 3

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Team Mazda of El Cajon

At Team KIA of El Cajon we take pride in everything we do. We offer new 2013 - 2014 Kia models and used cars to the San Diego area and have the staff in all departments to expertly serve our San Diego El Cajon Chula Vista and Escondido friends. We want to be your choice for all Kia services in California and will do what it takes to keep you 100% satisfied. Let an expert from our sales team go over all of the features of your favorite Kia. San Diego customers choose Team KIA of El Cajon because we are committed to leaving you 100% satisfied with your purchase!

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