Dublin Kia

We bought a new Kia from Kia of Dublin in Aug of '25. The sales team was initially helpful and attentive, especially when we were clear we were wanting to make a purchase quickly. We purchased a car after test driving the same model -- upon pick up of the vehicle, we noticed there were multiple scratches and dents on the exterior of our "brand new" car. The sales team assured us that they would take care of it-- this is where things really took a turn. We discovered that the sales team forged our signature on paperwork saying we had inspected and approved the condition of the car-- which we did not- and in fact we had never seen the actual car we purchased in person until we picked it up. They took us to the service department who treated us incredibly poorly but promised the work would be finished quickly. 2 weeks later upon pick up, we saw that the work was not completed, and in fact, looked worse than before. We were told they outsourced the work. Still not pleased with the condition of the car, they took it back from us to fix-- 2.5 weeks later and poor communication later, they finally returned the car with the work done to the body to deliver it like-new. After a week of driving the car (now 2.5 months after we purchased it but only 1 week after getting it back from their slow body shop), we discovered that they attached the drivers side door wrong and it now doesn't opened properly. The car itself is great-- the sales team and service team both completely failed to provide even a basic level of service to us. Buyer beware!!

The experience was easy and fast they were not pushy and not trying to sell a different car the sales man was friendly and very helpful and did what he could to make it easy and fast to get out of there

Refused to provide a price unless I can in person with another writte offer for them "to beat?"