2199 Meridian Park Blvd
Concord, CA 94520

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Reviews of Concord Kia

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Kia of Concord performed a standard service charged

Reviewed by Brian from Concord, CAFebruary 03, 2026

Kia of Concord performed a standard service charged without authorization after promising advance notice. The cashier and service advisor Darius acted professionally and tried to help. Sebastian, the General Manager, deflected blame to the owner, took zero responsibility, and demonstrated a complete lack of leadership or basic customer service. It is also important to note that Concord Kia has extremely higher charges when servicing your vehicle in comparison to other Kia Dealerships. I suggest doing research prior to bringing any vehicle to get serviced and Concord Kia,

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

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Maximum rating = 5

5.0 (out of 5)

My service advisor Brian was terrific.

Reviewed by Regie Abella from Danville, CAJanuary 18, 2024

My service advisor Brian was terrific. The waiting area was clean. And I was offered one of the desks in the lounge area so that I can work on my laptop. Would refer the dealership to friends and family.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

Helpful friendly people.

Reviewed by Paul from Orinda, CAJanuary 17, 2024

Helpful friendly people. Great lounge with 400 MB wifi. Service was competent, efficient, swift and helpful.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

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Maximum rating = 5

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