5331 Paseo Del Norte
Carlsbad, CA 92008

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Sales: 877-688-3657

Used Cars: 877-688-3657

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 3:00pm

Reviews of PREMIER Kia of Carlsbad

Overall Rating:

4 (out of 5)

89% recommend this dealer

159 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I brought my 2021 Seltos in for an oil change.

Reviewed by Kristi McElfresh from Oceanside, CASeptember 03, 2025

I brought my 2021 Seltos in for an oil change. I just moved to the Oceanside area. They were able to handle it that day for me. The customer service that I received was awesome, they were very kind and helpful. I am quite pleased with the service that I received and will definitely be coming back for future service.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

If I could give zero stars, I would.

Reviewed by Shawn YMarch 16, 2025

If I could give zero stars, I would. We made a deal with their salesperson, Alex, who promised in writing that the dealership would cover the last two payments on our 2022 KIA Niro EV as part of our trade-in agreement. They never did. Despite multiple attempts to resolve this, we found out from KIA Financial that those payments were never made, leaving us stuck with an unexpected financial burden. This is dishonest, misleading, and completely unprofessional. I’ve ask many times from our sale guy to send us a proof that shows they have paid the bank but can’t send us nothing. They make big promises to close a sale, but once you drive off the lot, they disappear and refuse to honor their word. If you’re thinking of buying a car here, GET EVERYTHING IN WRITING AND DOUBLE-CHECK WITH YOUR LENDER. Better yet, take your business elsewhere to a dealership that actually values integrity and customer trust.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had my KIA Sportage serviced at KIA of Carlsbad last

Reviewed by 4TDD from Carlsbad, CAJanuary 04, 2025

I had my KIA Sportage serviced at KIA of Carlsbad last week. It was the second time I have been there. The experience was exceptional in every way. Robert did a great job with managing this appointment!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About PREMIER Kia of Carlsbad

Premier KIA of Carlsbad is proud to serve the residents of Carlsbad, Escondido and surrounding areas with all their vehicle needs. From Sales to Service our goal is to provide outstanding customer service. We want to make each visit here to our dealership as low-stress as possible and to ensure everyone leaves as a satisfied customer.

Premier KIA of Carlsbad is excited to be part of the Premier Automotive family founded by Troy Duhon. Troy and Premier KIA of Carlsbad believe in putting the customer first.

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