Crain Kia of Fort Smith in Fort Smith including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

8200 US-71
Fort Smith, AR 72908

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Sales: 479-424-1002

Used Cars: 479-231-3396

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Crain Kia of Fort Smith

Showing the most recent reviews from To see all reviews visit

Overall Rating:

4.4 (out of 5)

30 out of 35 people said they would recommend this dealer

5 (out of 5)

2021 Kia Forte GT-Line

Reviewed by Hunter in Fort Smith, ArkansasApril 06, 2021

Went around looking for used, didn't expect to make the decision to sign on for something new. Pretty exciting experience overall and smooth, friendly process. Didn't feel like I was being pressured, more just recommended something something that would best suit my needs.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

interested purchaser

Reviewed by Linda in Hackett, AR (Ft Smith)March 04, 2021

our sales rep, Carl, went above and beyond what we thought was necessary. he made the entire process move smoothly as a quickly as possible and checked up the next day to make sure all went or was going well .

Customer Service 4

Buying Process 4

Quality of Repair 4

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Battery problems

Reviewed by John Johnson in Van Buren, AR.October 29, 2017

A big thank you Jordan for expediting getting a man out and away from the dealership to install a new battery in my wife's car, and to Brandon Hobbs for his expedience and courtesy in the installation of the battery. My wife is back on the road safe and sound, Thanks too the good People from the person who answered the phone to the Service Department at Crain Kia of Ft. Smith, AR.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

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