6700 Autopark Drive
Fort Smith, AR 72908

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Sales: 479-424-1002

Used Cars: 479-424-1002

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon Closed
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Crain Kia of Fort Smith

Overall Rating:

2.8 (out of 5)

84% recommend this dealer

226 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Krystal was on top of it she lined up cars for me to

Reviewed by Susan Hosier from Alma,ArDecember 16, 2025

Krystal was on top of it she lined up cars for me to drive and look at,after l picked the Kia Sportage paperwork went fast upon leaving she helped me unload my old sportage,l never got this great of service buying a car. Thank you Krystal l will highly recommend you.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

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Maximum rating = 5

5.0 (out of 5)

We bought a 2022 Kia forte gt in 2021, Corbin was the

Reviewed by Mel and Cynthia from Pocola, Oklahoma August 19, 2025

We bought a 2022 Kia forte gt in 2021, Corbin was the person that came out to talk to us. We let him know we were just looking. I let him know what I was wanting in the vehicle when we were ready to buy a car. Corbin let us know that you guys had just gotten the car that had everything in it I wanted. He showed us the forte, it still had the white stuff to keep from getting ruined when it was delivered to you guys. Corbin didn't push us to buy it, but asked if we would like to crunch numbers just to see what it would cost us. My husband let him know that we could do that. He let Corbin know we still weren't gonna buy the car, but when the numbers especially the interest we would be my husband said let's go ahead and buy the car. He let us know that the color we bought was the first color in Arkansas to be purchased. The car was purchased for me. I was so excited to get a brand new car. The next day we came back to get the car and I love my car. It had everything in it I wanted plus more stuff in it that I never realized came with the car. Everyone that we delt with and still deal with are amazing. Corbin would call every once in a while to ask me if I was still happy with the car and I was. I always would let him know that I loved the car it was perfect for me and my chiweenie, she has the whole back seats with her stuff in it. The warranty is terrific also. We were so happy with the service that Corbin gave us. He wasn't pushy for us to buy a car which is really nice. So many dealerships won't listen to were just looking not buying. We were so happy with you guys that a few months ago our grandson was needing a car so we came back to you guys to buy his car. Bailey did an amazing job in helping us out. We bought a 2023 Kia sportage used from Bailey and our grandson loves it. Bailey like Corbin wasn't pushy for us to buy a used car. We were able to crunch numbers and we were able to buy it. We couldn't be happier with the service that you all gave us and still giving us. Bailey will call me to see if we're still happy with the car and we sure are happy. We definitely would recommend you guys to anyone looking to buy a car. Thank you all for the sale and service we get.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

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Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Added $6000 service contract to my financing after I told

Reviewed by KegJune 25, 2025

Added $6000 service contract to my financing after I told them I did not want any extended warranties

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Crain Kia of Fort Smith

Crain Kia of Fort Smith is the go-to dealership for all your Kia needs in and around Fort Smith, AR. Our #1 goal is to serve our customers with extraordinary customer service and reliable vehicles. Whether you contact us online or walk through our doors, you can count on us to help with all your automotive needs! If you are in the market to purchase a vehicle, we offer a variety of Kia car and SUV models in both our new and used inventory.

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