Camelback Kia

Crooks, took advantage of two elderly disabled people. Sold us a car used car and 2 weeks after we had the vehicle they're telling us that we have to pay over $11,000 to fix the brakes to fix the back suspension and many other things. The used car manager Chad said that we did the damage on the brakes and the suspension. Which is absolutely ludicrous. I called for the general manager they never returned my phone call. Don't buy anything from these Crooks. It is a scam what they did to us they knew this vehicle was in bad shape and they sold it to two senior citizens and now they won't even call us back. Don't buy anything from them.

Was looking to purchase a 2025 Kia Sportage SX Prestige. Had several negotiations back and forth via email with Jacob. I schedule an appointment for 3 PM and instead I was given someone else. I have an appointment at 3 pm and the car I was looking at was not ready. Had to wait for them to get the car ready. Yes I understand Jacob had another customer before me go over but I was given a sales rep who disregarded any negotiations Jacob and I had. By 4:04, I was able to speak to Jacob and the price he quoted me increased by 2K. I absolutely hate humans who go against what they say especially when they have it on writing. Funny how yesterday the manager was willing to go low and potentially lower but today no. Okay cool. I would highly recommend not bringing your business to this trash of a dealership! If you want trash service and to pay above what they originally quoted you, please bring your money to Camelback Kia in Phoenix. If you want sales reps who don't listen, come to Camelback Kia. If you want your time wasted and you agree to one price and the price goes up when you arrive by 2K, come on down to Camelback Kia. If you want a dealership who lies to you, come on down to the worse trash dealership in all of Arizona. Please know many businesses can pay to take down negative reviews. I have no issue reposting this review.

Terrible experience. I was told my car would take two days, was there for a week. I brought it in having just been detailed and looking like brand new as I was currently selling it. It came back to me the filthiest I have ever seen it. I was speechless to say the least. There was greasy hand prints on my light colored headliner, the carpet was filthy and stained. There was liquid spills on the interior. I found chip crumbs and a straw package on the floor. And the worst part was that my door was dinged which of course, they claim was not them. We spent quite a while in the service lane trying to clean the stains off my seats and interior surfaces. Thankfully I will never have to go here again. Left messages for the service manager and service director and never heard back.