6222 E Auto Park Dr
Mesa, AZ 85206

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Sales: 866-822-5498

Used Cars: 866-286-1339

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 8:00am – 9:00pm
Tue 8:00am – 9:00pm
Wed 8:00am – 9:00pm
Thu 8:00am – 9:00pm
Fri 8:00am – 9:00pm
Sat 8:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Courtesy Kia

Overall Rating:

4.4 (out of 5)

80% recommend this dealer

294 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

A heartfelt and enthusiastic shout-David Kostas—a truly

Reviewed by elakefieldDecember 10, 2025

A heartfelt and enthusiastic shout-David Kostas—a truly invaluable, trustworthy, and extraordinary individual in an industry where genuine customer service can be hard to find. His kindness, professionalism, and commitment to excellence were simply amazing. I received truly outstanding and unparalleled service from David—absolutely dedicated, diligent, attentive, and exceptionally professional from start to finish. My battery failed me- and David did not stop till he got the "warranty dept." to cover it. Many Thanks- David!!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Courtesy Kia was super helpful getting the perfect car

Reviewed by Chelsea from Gilbert, AZDecember 09, 2025

Courtesy Kia was super helpful getting the perfect car for our family and gave us a great deal.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

My wife brought our Kia Sorento in for a oil change about

Reviewed by fredibew714November 15, 2025

My wife brought our Kia Sorento in for a oil change about 3 weeks ago when she arrived in Mesa. I flew in Friday and Saturday morning noticed the splash shield was hanging down. When I looked at it I noticed it was missing 4 of the screws that hold it on. I had her call the service department and after the guy gave her a hard time he said to bring it down and they would put the screws in. When we brought it in I let them know it was missing 4 screws that I noticed. The guy ( I believe his name was Johnny) was very rude. But he said to wait in the waiting room, and he would have it fixed. We went to the waiting room. After sitting there a while my wife looked out and said she thought she seen our car in the lot. We sat there about another 15 minutes and went out to look. It was sitting there and looked like the piece was not hanging down anymore. My wife went in to get the keys and was ignored while the service guy was laughing ang talking to another employee. After standing at his desk for a while she finally interrupted him and asked for the keys. Without saying a word he grabbed the keys and rudely handed them to her and we left. When I got home I looked under the car and it was still missing 3 of the screws. I called back and talked to Johney and he said I could bring it back. I asked to talk to the service Manager and he said he was the service manager. We want this fixed and when we purchase our new Sorento in a couple months we will try a different dealer. Thanks

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Courtesy Kia

The team at Courtesy Kia would like to welcome you to our dealership in Mesa where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Kia vehicles or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on our professional finance team will help you get settled with a competitive financing or lease plan.

Ready to buy? Get a price quote before visiting the dealership.

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