Horne Kia in Gilbert including address, phone, dealer reviews, directions, a map, inventory and more

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1465 E Motorplex Loop
Gilbert, AZ 85297

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Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 8:00am – 9:00pm
Tue 8:00am – 9:00pm
Wed 8:00am – 9:00pm
Thu 8:00am – 9:00pm
Fri 8:00am – 9:00pm
Sat 8:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Horne Kia

Overall Rating:

4.4 (out of 5)

84% recommend this dealer

687 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Will not pay markup!

Reviewed by JohnJuly 09, 2022

Will not pay markup! Lost a sale. & maybe a costumer. Again I will not pay markup on any car

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

John, Please know that your satisfaction is our top priority here at Horne Kia. We would like to learn more about your recent experience with our Sales Team. Please reach out if you would like to discuss this further. Thank you, Josh Bauman General Manager Horne Kia (480) 725-5220

Overall Experience 5

Customer Service 3

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Josh Kirby thx for getting my 2014 kia soul back running

Reviewed by browniearpJuly 03, 2022

Josh Kirby thx for getting my 2014 kia soul back running you are the BIG DOG Gonna miss the service

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hello! Thank you for sharing your wonderful review with us. We are happy to read that our Service Team provided you with excellent service. Thank you for being a valued customer.

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

LIARS, LIARS, LIARS I have never more more disappointed

Reviewed by HouseofhutchJuly 02, 2022

LIARS, LIARS, LIARS I have never more more disappointed and more pissed off at anything like I was today. We went to Horne Kia to see a used car they had for sale, Malik was our salesman, house liar, we told her m our bottom line exactly what we could pay. We had been pre approved by our bank and we had a set amount down and a trade in, right away he came back and said he could do it, he lied! He told us we would be less out the door than we had offered only like $30 less but less, he lied. I could give them negative 10 stars I would, we wasted so much time there it was ridiculous, he kept bringing us papers to initial and we would ask him and read the paper which wasn’t really clear to n what it meant but we were preapproved for our loan and they ran our credit after saying they wouldn’t cause we were pre approved already by our bank so Malik had no reason to run our credit but he did cause he was trying to get us to sign off on a higher loan amount , Malik lied and lied and lied again! It was aunt until the financial person came in and was explaining our payment amount and we told him that was wrong, then Malik thought if he brought us a print out from Kelley blue book about what it was worth at the highest like 32000 but they advertised it for $25409, we offered 24500 out the door he tried to get us to pay $29511 or something like that. I will definitely tell everyone I know and all of you who check google reviews, run from this place they lie!!

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Hello, I appreciate you taking the time to share the details of your sales experience at Horne Kia. Would you please reach out to me so that we may further discuss this? Thank you, Josh Bauman General Manager Horne Kia (480) 725-5220

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 4

Pricing N/A

Maximum rating = 5

About Horne Kia

The Horne family has been in Arizona for over 100 years. Robert From a small start Robert Horne and sons Aaron Adam Andrew and son-in-law Martin Jones with the support of their families have grown their business into the Horne Auto Group. Horne is proud to serve the wonderful people of Arizona with 5 star service with an exceptional business practices.

Horne Auto Group is proud of its accomplishments and is dedicated to its customers and their automotive needs. We are a proud winner of the Kia Dealer Excellence Program.

We appreciate your consideration to do business with us. Visit today and experience car buying the way it should be

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