Oxendale Kia in Flagstaff including address, phone, dealer reviews, directions, a map, inventory and more

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1050 W. Route 66
Flagstaff, AZ 86001

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Sales: 928-773-1404

Reviews of Oxendale Kia

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

39 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Avoid this place!!

Reviewed by alanrdale from Flagstaff, AZJune 20, 2022

Avoid this place. Service Department uses "bait & switch" to overcharge. I called, made an appointment for a 90K service, asked the cost - online searches show ~$300 - was told less than $300. Went to drop off car this morning, they had me down for an oil change and recall. Bottom line, service manager tells me the service will be $800-1000! Why was I quoted so low? "The guy you made the appointment with is new, he didn't know the price". No apology, no offer to discount price, nothing, just bad attitude. GO SOMEWHERE ELSE!!!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Honestly the Best Dealership I have dealt with

Reviewed by Tom White from Prescott Valley AZFebruary 24, 2022

This is the 2nd purchase from Oxendale Kia in Flagstaff, AZ and I will tell you that as a person who purchases new vehicles frequently that this is the best dealership I have ever dealt with very up front and honest not a lot of back and forth like so many of the big guys.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

4.8 (out of 5)

Service/Parts Department

Reviewed by wynmill from Flagstaff, AZJanuary 03, 2018

Had a freaky problem that has pages and pages on the internet so I assumed that was it. Craig of the service department ordered in the freaky part in case it was needed, but still had his tech do conventional troubleshooting. They found it was a bad starter, replaced it and now my car starts like a dream. Thoroughly honest repair facility.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 4

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

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