1050 W. Route 66
Flagstaff, AZ 86001

Get Directions

Sales: 928-773-1404

Reviews of Oxendale Kia

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent Customer Service

Reviewed by Gail R. from Flagstaff, AzMarch 19, 2023

I have a 2019 Kia Soul and I always get my car serviced at Oxendale Kia. The entire team was very professional, knowledgeable, helpful and pleasant.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

BEWARE! TOTAL SCAM! LARRY IS AWFUL!

Reviewed by Colton Squire from Salt Lake City, UTFebruary 27, 2023

Bought my 2023 Kia Sportage here, I live in Salt Lake City, UT so quite a process to get there and back but only dealer that had what I was looking for. Paid $300 to have them tint my car windows, less than 30 days later they are bubbling! Called and emailed several times, no one will return my call, do yourself a favor and buy your vehicle elsewhere! UPDATE: After talking to the store manager Larry, he's now saying the tint was few "free" so they can't do anything for their awful work, even though the contract very clearly shows where I paid $300 for the tint... This place is the biggest scam I've ever encountered, the aggression from the store manager telling me to "sue them then" is insane, never experienced anything like it in my life. Not to mention on the price on their vehicles is AWFUL! $7,000 OVER MSRP? Other Kia dealerships right up the road have at $500 below. BEWARE!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

GREAT PEOPLE TO WORK WITH

Reviewed by Ron from Boise, IdahoSeptember 15, 2022

What helpful people! Our car lost a head gasket and left us stranded in Flagstaff from Idaho. The personnel at Oxendale couldn't have been nicer. They even loaned us the car we wanted to buy - with no assurance we would, to drive to Prescott where our bank was - the longest test drive in history. They helped us with everything and made a traumatic experience much easier. They were great to work with.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top