10685 Papago Freeway
Avondale, AZ 85323

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Sales: 623-687-9800

Used Cars: 623-687-9800

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 8:00am – 9:00pm
Tue 8:00am – 9:00pm
Wed 8:00am – 9:00pm
Thu 8:00am – 9:00pm
Fri 8:00am – 9:00pm
Sat 8:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Ken Garff Kia Avondale

Overall Rating:

3.9 (out of 5)

96% recommend this dealer

1045 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Bought a used blue mustang GT 9 months ago and still have

Reviewed by JDDecember 01, 2025

Bought a used blue mustang GT 9 months ago and still have no signed paperwork with the extended warranty that we pay an extra $70 per month for. We have relentlessly called management or have stopped by to be lied to about first not having the paperwork cause they switched systems, to having corporate send the signed paperwork. We haven’t sought legal help yet as we were giving this dealer the benefit of doubt. Now we wonder if the car is a legit deal or we are paying for someone else’s car.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Cameron Wells, General Manager cwells@kengarff.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

My daughter and I purchased a new car there.

Reviewed by arock419November 29, 2025

My daughter and I purchased a new car there. We were told the car would be ready by Tuesday and we could pick it up. My daughter drove two hours to pick up her car on Wednesday morning. It was not ready. Now we still do not have the car on Friday. They are supposed to deliver the car to my daughter today and will not answer the phone. In my world my customers come first. When I give them a promise time I follow through. If you’re looking for disappointment I would recommend this dealership. If want want great service I would purchase a vehicle elsewhere.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Cameron Wells, General Manager cwells@kengarff.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Terry was wonderful salesman.

Reviewed by angiedenson64November 15, 2025

Terry was wonderful salesman. Manny was also very helpful in finance. I would use the duo again.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Ken Garff Kia Avondale

You might expect a car company’s top priority to be cars, but not at Ken Garff Kia Avondale. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.

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