950 W Grand Ave
Rainbow City, AL 35906

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Sales: 256-442-3232

Used Cars: 256-442-3232

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 2:00pm

Reviews of Kia Store Rainbow City-Gadsden

Overall Rating:

4.3 (out of 5)

96% recommend this dealer

740 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I bought a 2017 Toyota RAV4 from this dealership on

Reviewed by Connie Moore from Anniston ALOctober 24, 2025

I bought a 2017 Toyota RAV4 from this dealership on 9/26/2025. I didn't know anything about them beforehand, but I sure do now! They were very friendly and helpful while I was buying car, but customer service after the sale IS AWFUL!!!! I bought the RAV4 in good faith, with a ding on the windshield. The salesman told me no problem, they'll be sure to repair that. I've called them several times since the purchase, and keep getting the run around. Nobody calls me back. I even tried to reach the General Manager and Sales Manager. My husband and I went back again to dealership to see when windshield would be repaired. Got the run around again!!!! 9 days from purchase, I finally went to Glass Doctor in Anniston and had it repaired. I sent Kia the repair invoice for reimbursement. I have yet to receive a check from them. BEWARE OF THIS DEALERSHIP!!!! ONCE YOU BUY, THEY DON'T WANT TO BOTHER WITH YOU ANYMORE!!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Marty Adcock, Jr.

Reviewed by sharonmcgowanOctober 14, 2025

Marty Adcock, Jr. was exceptional. He went over everything step by step. Marty knows his cars. He is professional and always kind. I appreciate his service.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Big shout out to Marty Adcock Jr.

Reviewed by Callie Bellew from Southside, Al October 08, 2025

Big shout out to Marty Adcock Jr. His always helpful and very knowledgeable great mechanic.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Kia Store Rainbow City-Gadsden

Kia Store Rainbow City - Gadsden is a Premier Kia Dealership serving East Alabama. We offer everyday low pricing low payments with approved credit and easy auto financing. Our Finance Professionals believe they can get an approval for everyone. Ask About our Guaranteed Credit Approval. Our Used Car Super Store sells high quality pre-owned vehicles that have been through a multi-point inspection by a ASE Certified Technician had the oil and filter changed and are ready for immediate delivery. Come let us show you why we have so many customers riding around in a vehicle they bought at our Rainbow City Kia Dealership.

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