Dothan Kia in Dothan including address, phone, dealer reviews, directions, a map, inventory and more

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2985 Ross Clark Cir
Dothan, AL 36301

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Sales: 334-673-8195

Used Cars: 334-673-8195

Reviews of Dothan Kia

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.8 (out of 5)

17 out of 24 people said they would recommend this dealer

1 (out of 5)

Stay away

Reviewed by Mike in Dothan AlJuly 15, 2020

Agreed upon a price (Tammy salespeople is great!) GM would not fix a warranty covered item on the car even though we were paying extra for an warranty. Told me that for the price we were getting it would be “asinine” for him to spend the money on it. So he wouldn’t honor the original warranty. Or the extra cost warranty and let an over $20K sale walk away for a few hours of labor. Bad attitude. Disrespectful and poor business ethic for not honoring agreements or doing warranty work. Can’t do business with or recommend this place to anyone STAY AWAY! Can only imagine how poorly we would have been treated if we bought the car

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Amazing service

Reviewed by Shannon Truett in DeFuniak Springs FLJune 24, 2020

I had a very good experience with Dothan Kia. When I pulled up I told the guy I had never been there he got me where I needed to be for my oil change. He could tell I was nervous and told me they would take care of me. I had a horrible experience at the Kia of Fort Walton Beach which has me very cautious of dealerships but these guys at Dothan are amazing. Every employee that passed me spoke and told me to let them know if I needed anything or had any questions. I was not pressured into any services which is a big plus. I drove an hour because I do not want to deal with Kia of fwb and I will make that hour drive from now on to see these guys. They were quick I got my oil changed tire rotation and they washed my vehicle in around an hour. I did not have to make an appointment. The waiting area was nice and clean the whole experience was great. These guys are definitely my hero’s right now because I was really dreading this but it was smooth and painless

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

GREAT STAFF

Reviewed by Happy in Dothan in Dothan, AlMarch 24, 2020

Shopping for a new car. Didn’t want to go to the store with everything going on so they delivered the car and paperwork to my house!!

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

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