2617 W Washington St.
West Bend, WI 53095

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Sales: 888-278-5647

Used Cars: 262-299-4737

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Russ Darrow West Bend Chrysler Jeep Dodge RAM

Overall Rating:

4.2 (out of 5)

90% recommend this dealer

1191 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Stop pushing so hard to sell dealer interior and exterior

Reviewed by terrymurphyJanuary 28, 2026

Stop pushing so hard to sell dealer interior and exterior And extended warranty That's enough

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent as always Friendly, helpful.

Reviewed by terrymurphyJanuary 28, 2026

Excellent as always Friendly, helpful. They actually care about customers. Spaces were spotless and very comfortable

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I was able to immediately pull into the garbage.

Reviewed by t.thenoJanuary 24, 2026

I was able to immediately pull into the garbage. Walked into the service center. She checked me in right away. I was out the door in just over an hour.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Russ Darrow West Bend Chrysler Jeep Dodge RAM

At Russ Darrow West Bend Chrysler Dodge Jeep Ram, we offer a wide selection of new and pre-owned vehicles, including the rugged Jeep Wrangler, powerful Ram trucks, and versatile Dodge and Chrysler models. Our team is dedicated to providing a stress-free, no-pressure car-buying experience with competitive prices and flexible financing options. Whether you’re looking for a new ride or expert service, we’re here to help. Visit us today and discover why we’re a trusted choice for drivers in West Bend!

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