2617 W Washington St.
West Bend, WI 53095
Sales: 888-278-5647
Used Cars: 262-299-4737
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 5:00pm |
See all dealerships near West Bend, WI that carry Dodge, Jeep, Chrysler, RAM
Overall Rating:
4.2 (out of 5)
90% recommend this dealer
1196 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Pretty much as expected for a dealership.
Pretty much as expected for a dealership. Got great response when getting car out the door but when issues were brought up after purchase we got radio silence. There were things that we felt should have been standard (like topping off fluids or having the car running before we left the dealership so we weren't stepping into a cold, frosted windowed vehicle) weren't done. Me and my 6 year old son were stranded the day after purchase in one of the bitterly cold days because the key fob wasn't working (suspecting low battery that we ended up changing). Little things like that just changed our view of the whole experience with the dealership.
Dealer Response
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Mitchell Darrow mitchell.darrow@russdarrow.com
Maximum rating = 5
I went in for an oil change and one two three.
I went in for an oil change and one two three. All done I didn't take as long as I thought it would.
Dealer Response
Thank you for sharing your experience. We’re glad the oil change on your Jeep Wrangler was completed faster than expected. We appreciate your five-star rating and look forward to serving you again.
Maximum rating = 5
Brandon helped us so much!
Brandon helped us so much! He was really nice and answered all questions! I would go to him again!
Dealer Response
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mitchell Darrow mitchell.darrow@russdarrow.com
Maximum rating = 5
At Russ Darrow West Bend Chrysler Dodge Jeep Ram, we offer a wide selection of new and pre-owned vehicles, including the rugged Jeep Wrangler, powerful Ram trucks, and versatile Dodge and Chrysler models. Our team is dedicated to providing a stress-free, no-pressure car-buying experience with competitive prices and flexible financing options. Whether you’re looking for a new ride or expert service, we’re here to help. Visit us today and discover why we’re a trusted choice for drivers in West Bend!
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