10901 W Metro Auto Mall
Milwaukee, WI 53224

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Sales: 888-233-6975

Used Cars: 414-375-4715

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Russ Darrow Metro Chrysler Dodge Jeep RAM

Overall Rating:

4.4 (out of 5)

91% recommend this dealer

1242 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Jermaine Herd is the best service advisor and should be

Reviewed by adamzfish3December 01, 2025

Jermaine Herd is the best service advisor and should be commended for his initiative and dedication. Jermaine single handedly directed me to sales (Clayton) who expedited the sale of my 2025 Jeep Grand Cherokee. This is the truck of my dreams and I’m over the moon on every aspect of the vehicle and how well it performs.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM. Justin Hanna justin.hanna@russdarrow.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very professional and timely service Thanks for ordering

Reviewed by dr.cdchildsNovember 29, 2025

Very professional and timely service Thanks for ordering my parts and getting them delivered so my work was completed

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Justin Hanna justin.hanna@russdarrow.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Been dealing with Russ Darrow since the 76th St location.

Reviewed by Keonna17@November 29, 2025

Been dealing with Russ Darrow since the 76th St location. They've always been professional and courteous each visit. My last 3 vehicles have come from them. Service department fast and efficient

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM. Justin Hanna justin.hanna@russdarrow.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Russ Darrow Metro Chrysler Dodge Jeep RAM

At Russ Darrow Metro Chrysler Dodge Jeep Ram, we offer a wide selection of new and pre-owned vehicles, including rugged Jeep SUVs, powerful Ram trucks, and reliable Chrysler and Dodge models. Our team is dedicated to providing a stress-free, transparent car-buying experience with great prices and flexible financing. Whether you're looking for a new vehicle or expert service, we’re here to help. Visit us today and see why we’re a trusted choice for drivers in the area!

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