Urse Dodge Chrysler Jeep RAM of Fairmont in Fairmont including address, phone, dealer reviews, directions, a map, inventory and more

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14 Tygart Mall Loop
Fairmont, WV 26554

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Sales: 304-825-4070

Used Cars: 304-825-4069

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 3:00pm

Reviews of Urse Dodge Chrysler Jeep RAM of Fairmont

Overall Rating:

4.4 (out of 5)

85% recommend this dealer

181 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Buy elsewhere

Reviewed by Brett McCormick from Nashville, TNSeptember 10, 2021

I've owned 5 or 6 Ram trucks previously and the sales experience at each dealership has been positive except for this one. Do yourself a favor and buy your vehicle anywhere else other than Urse. I live out of state and was trying to coordinate a purchase and dealt with a salesperson (Ametro) that would take days to answer questions. I called and asked for a sales manager so that I could expedite this purchase. I explained the situation (to Chad, I believe) only for them to transfer me seconds later right back to the same unhelpful salesperson. Apparently management can't be bothered to assist either. They're too busy to sell cars, so I would go elsewhere to a dealership that appreciates your business.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

I've owned 5 or 6 Ram trucks previously and the sales...

Reviewed by bem0626September 10, 2021

I've owned 5 or 6 Ram trucks previously and the sales experience at each dealership has been positive except for this one. Do yourself a favor and buy your vehicle anywhere else other than Urse. I live out of state and was trying to coordinate a purchase and dealt with a salesperson (Ametro) that would take days to answer questions. I called and asked for a sales manager so that I could expedite this purchase. I explained the situation (to Chad, I believe) only for them to transfer me seconds later right back to the same unhelpful salesperson. Apparently management can't be bothered to assist either. They're too busy to sell cars, so I would go elsewhere to a dealership that appreciates your business.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.3 (out of 5)

They don’t want to sell cars.

Reviewed by WVNana from Grafton,WVJanuary 09, 2020

Stopped by interested in a DURANGO. We test drove it but the salesman we had spoke to to test drive it wasn’t available. After test drive we wanted to get a price on the vehicle. Salesman still wasn’t available and another sales person told us they would call us. That was 6 days ago and no one called. They don’t want to sell vehicles very badly.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Urse Dodge Chrysler Jeep RAM of Fairmont

At Urse Dodge Chrysler Jeep Ram we want to earn your business and ensure that you have an enjoyable and successful car-buying experience. You may want to visit our dealership in White Hall to view our inventory of used cars. Or maybe you are interested in a brand new Chrysler Dodge Jeep or RAM vehicle.

Whether it is new or used our auto financing experts can be counted on to find great car loan and lease options that will have you driving away in your new RAM 1500 2500 Jeep Patriot Dodge Avenger or Chrysler 200 feeling confident and happy!

Ready to buy? Get a price quote before visiting the dealership.

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