14 Tygart Mall Loop
Fairmont, WV 26554
Sales: 304-825-4070
Used Cars: 304-825-4069
Sales Department
Sun | Closed |
Mon | 9:00am – 7:00pm |
Tue | 9:00am – 7:00pm |
Wed | 9:00am – 7:00pm |
Thu | 9:00am – 7:00pm |
Fri | 9:00am – 7:00pm |
Sat | 9:00am – 4:00pm |
Service Department
Sun | Closed |
Mon | 8:00am – 5:00pm |
Tue | 8:00am – 5:00pm |
Wed | 8:00am – 5:00pm |
Thu | 8:00am – 5:00pm |
Fri | 8:00am – 5:00pm |
Sat | 8:00am – 4:00pm |
See all dealerships near Fairmont, WV that carry Dodge, Jeep, Chrysler, RAM
Showing the most recent reviews from Cars.com and DealerRater.
Very upset
I am very upset that I get a recall letter and all that was wrong was the cabin filter it got changed I agreed but the mistake was that they don’t tell u how much the labor is $25.00 for cabin filter I think it is ridiculous since we have had this 2021 jeep truck we have had problems my grand total on my receipt says grand total $30.75 no where does it say $56.17….
Dealer Response
Nancy, thank you for sharing your experience with us. The Service Manager will be contacting you to discuss this in more detail.
Maximum rating = 5
Buy elsewhere
I've owned 5 or 6 Ram trucks previously and the sales experience at each dealership has been positive except for this one. Do yourself a favor and buy your vehicle anywhere else other than Urse. I live out of state and was trying to coordinate a purchase and dealt with a salesperson (Ametro) that would take days to answer questions. I called and asked for a sales manager so that I could expedite this purchase. I explained the situation (to Chad, I believe) only for them to transfer me seconds later right back to the same unhelpful salesperson. Apparently management can't be bothered to assist either. They're too busy to sell cars, so I would go elsewhere to a dealership that appreciates your business.
Maximum rating = 5
I've owned 5 or 6 Ram trucks previously and the sales...
I've owned 5 or 6 Ram trucks previously and the sales experience at each dealership has been positive except for this one. Do yourself a favor and buy your vehicle anywhere else other than Urse. I live out of state and was trying to coordinate a purchase and dealt with a salesperson (Ametro) that would take days to answer questions. I called and asked for a sales manager so that I could expedite this purchase. I explained the situation (to Chad, I believe) only for them to transfer me seconds later right back to the same unhelpful salesperson. Apparently management can't be bothered to assist either. They're too busy to sell cars, so I would go elsewhere to a dealership that appreciates your business.
Maximum rating = 5
At Urse Dodge Chrysler Jeep Ram we want to earn your business and ensure that you have an enjoyable and successful car-buying experience. You may want to visit our dealership in White Hall to view our inventory of used cars. Or maybe you are interested in a brand new Chrysler Dodge Jeep or RAM vehicle.
Whether it is new or used our auto financing experts can be counted on to find great car loan and lease options that will have you driving away in your new RAM 1500 2500 Jeep Patriot Dodge Avenger or Chrysler 200 feeling confident and happy!
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