Urse Dodge Chrysler Jeep RAM of Fairmont in Fairmont including address, phone, dealer reviews, directions, a map, inventory and more

14 Tygart Mall Loop
Fairmont, WV 26554

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Sales: 304-825-4070

Used Cars: 304-825-4069

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 4:00pm

Reviews of Urse Dodge Chrysler Jeep RAM of Fairmont

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Very upset

Reviewed by Nancy Stahl from Fairmont WVNovember 28, 2022

I am very upset that I get a recall letter and all that was wrong was the cabin filter it got changed I agreed but the mistake was that they don’t tell u how much the labor is $25.00 for cabin filter I think it is ridiculous since we have had this 2021 jeep truck we have had problems my grand total on my receipt says grand total $30.75 no where does it say $56.17….

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Nancy, thank you for sharing your experience with us. The Service Manager will be contacting you to discuss this in more detail.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Buy elsewhere

Reviewed by Brett McCormick from Nashville, TNSeptember 10, 2021

I've owned 5 or 6 Ram trucks previously and the sales experience at each dealership has been positive except for this one. Do yourself a favor and buy your vehicle anywhere else other than Urse. I live out of state and was trying to coordinate a purchase and dealt with a salesperson (Ametro) that would take days to answer questions. I called and asked for a sales manager so that I could expedite this purchase. I explained the situation (to Chad, I believe) only for them to transfer me seconds later right back to the same unhelpful salesperson. Apparently management can't be bothered to assist either. They're too busy to sell cars, so I would go elsewhere to a dealership that appreciates your business.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

I've owned 5 or 6 Ram trucks previously and the sales...

Reviewed by bem0626September 10, 2021

I've owned 5 or 6 Ram trucks previously and the sales experience at each dealership has been positive except for this one. Do yourself a favor and buy your vehicle anywhere else other than Urse. I live out of state and was trying to coordinate a purchase and dealt with a salesperson (Ametro) that would take days to answer questions. I called and asked for a sales manager so that I could expedite this purchase. I explained the situation (to Chad, I believe) only for them to transfer me seconds later right back to the same unhelpful salesperson. Apparently management can't be bothered to assist either. They're too busy to sell cars, so I would go elsewhere to a dealership that appreciates your business.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Urse Dodge Chrysler Jeep RAM of Fairmont

At Urse Dodge Chrysler Jeep Ram we want to earn your business and ensure that you have an enjoyable and successful car-buying experience. You may want to visit our dealership in White Hall to view our inventory of used cars. Or maybe you are interested in a brand new Chrysler Dodge Jeep or RAM vehicle.

Whether it is new or used our auto financing experts can be counted on to find great car loan and lease options that will have you driving away in your new RAM 1500 2500 Jeep Patriot Dodge Avenger or Chrysler 200 feeling confident and happy!

Ready to buy? Get a price quote before visiting the dealership.

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