Hall Chrysler Dodge Jeep Ram Virginia Beach in Virginia Beach including address, phone, dealer reviews, directions, a map, inventory and more

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3152 Virginia Beach Blvd
Virginia Beach, VA 23452

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Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Hall Chrysler Dodge Jeep Ram Virginia Beach

Overall Rating:

4.7 (out of 5)

92% recommend this dealer

1119 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Irritated beyond belief

Reviewed by Erinn D from Virginia Beach, VA August 25, 2021

I wouldn't give one star. We have taken our truck here 4 different times since June 28th. The first time they said nothing was wrong and cleared our check engine light. 2 weeks later back again same issue but they came up with another issue wrong. Fixed that back again and now they are saying that back on June 28th the warranty company was contacted for the same issue we are still having. Why did you contact the warranty company when we were told nothing is wrong? I am livid and we want the truck fixed properly. We left another dealership for this because they said they didn't know how to fix a ram.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Erinn, thank you for your feedback. We are sorry to hear you feel you?ve had a less than positive experience with our service department. In June your vehicle had a stored history code for loss of communication with the TCM, upon your return in July that code was now active and a TCM failure was confirmed. It?s our understanding that your service advisor reached out to your warranty company and was able to get the repair covered even with your warranty being expired due to your previous visit with a similar concern. If we may be of further assistance please do not hesitate to contact our Service Manager, Jason Mays, at 757.818.9475. Thank you.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Service department is dishonest. Sales department is...

Reviewed by M Hamilton July 18, 2021

Service department is dishonest. Sales department is fantastic and is not included in this rating. Mechanic and service department worked together to scam my husband and I out of almost $700 for what amounted to maybe 30 minutes worth of “work” that seems to have been done after I asked them to stop work (a few hours after authorizing) because I was uncomfortable with their salesman antics with my car repairs. Their “work” further damaged my car, while fixing nothing. I guess it worked because they got almost $700 for damaging my truck. Do not come here. Dishonest department only concerned with how much money they can get out of people.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Michelle, thank you for taking the time to speak with our Service Manager, Jason Mays, about your concerns. It's our understanding we were able to work towards an amenable solution and we do hope you will give us another opportunity in the future to earn your confidence back. If we may be of further assistance, please do not hesitate to contact Jason at 757.818.9475. Thank you.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Eric Osborne did an amazing job in making the car buying...

Reviewed by drmmr302July 08, 2021

Eric Osborne did an amazing job in making the car buying process easy and made us feel like family. Great man and rep! Will come back if I ever need a car thanks to him!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Hall Chrysler Dodge Jeep Ram Virginia Beach

Hall Rewards an exclusive rewards program from Hall a part of MileOne Autogroup puts you in the driver's seat. Rewards points are easy to earn and simple to redeem. Earn points for purchasing a new or used vehicle as well as for service and body shop repairs. You decide how to use your points for discounts on your next vehicle purchase or toward service or repairs*. Exclusive Hall Customer Benefits include a $500 trade credit 7-day or 500 mile vehicle exchange lifetime Virginia & North Carolina State Safety Inspections complimentary shuttle service and more! Certain terms and conditions apply. See dealer for details.

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